neosd
Neosd Developer
- Joined
- Oct 18, 2016
- Posts
- 956
I lived in China.
In fact, i never got any information about the tracking number or parcel number,my order's statue is "payment accepted" from last Dec until Now,i have never received any notice about shipping,so what good for going to the local postal agency ?
I used this same address to get stuff from Krikzz,RetroUSB,ebay,amazon and never lost any parcel. so why should i move to other place?
I got final email from neosd team at 11th,Feb. and at that email ,they told me to come to this forum.and their final reply to me at this thread post at 11th,May .after that,it seems no need to reply me anymore.even if they keep reply anyone else.
i keep sending email to them but my email all go to their spam folder.i added notice at online store but no reply,i post here but been ignored.
what do you suggest if you come to this situation.
Hello,
Yes, if you send multiple emails from different email address, email servers tend to mark you as spam. Thats what you did, and thats what aparently happened.
When you send an email by the webshop, we read the email by email, not on the webshop.
About your issue :
We already did, but we still don´t have an aswer, aparently they answer you by postal letter ....
Anyways, if we don´t get an answer by the end of next week, we will ship him another unit.
Thanks