Meh..
In a situation like this I say...Show proof of argument-problem with seller..
Plus the link to the auction itself..
If any problem ever occured on Ebay I save the emails and will still have the messages to seller in my Ebay.(buying and selling)
I don't get problems with my sales though, I just get many stupid questions(due to people who don't read the auction) and a Ton of Scam emails..
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People actually need to read through auctions first before bidding..If you don't like the terms don't bid.
With Shipping:..I only ship by Priority mail..
I usually charge $4.50 to $5.00 for USPS Priority mail(with DC tracking) ..Shipping by priority mail costs $4.05/With DC $4.55 without weight,so sometimes I do get ripped and I always have to pay the difference out of my own pocket..
http://pe.usps.gov/text/dmm300/ratesandfees.htm#wp3804548#Rfz20164
I also use Priority Mail Box Flat Rate boxes ,$8.60 with DC....For larger heavy items that fit in the boxes..
I just shipped 16 pds of Video Gaming Promo(paper) items in one of these Flat Rate boxes...If these boxes wouldn't have been around the shipping would of been murder thus killing the auction itself..
http://shop.usps.com/webapp/wcs/sto...toreId=10001&catalogId=10152&categoryId=13359
Above boxes can be sent to your place for free..
For Nintendo systems(they don't fit in the Flat Rate Boxes)I charge $11.00 Priority Mail with DC.. but it usually costs me from $13.00 to $16.00....I lose on the shipping costs,but I like the keep the shipping cost low..It's more appealing to the buyers..
I do push the insurance in my auctions:and in the invoice..
SHIPPING IS $8.60 FLAT RATE PRIORITY MAIL With DC Tracking Number
PLEASE ADD $2.30 IF YOU WANT INSURANCE..
Insurance should be Purchased as I will NOT be responsible for .......Lost or Damaged Packages..(though it's never happened)