Send us an email with all the relevant info: serial number, hardware details, what you were doing when this happened and etc. More than likely we can do a forced firmware flash to resolve this.
support (at) terraonion.com
I have a nasty feeling that I bricked my NeoSD AES, as when I turn it on I get this, I have a sneeky feeling I turned off the unit before the flashing had finished as I thought that it was not on. Could someone please let me know the procedure to flash the firmware if this happens?
View attachment 53157
Go to your SD card, and find the firmware file, it will be XXXXXXXX_update (XXXXXX is your serial number), replace _update with _forced, so it's XXXXXXXX_forced , place the SD back into the neosd, and power your AES. It boot to the blue screen, just let it stay for 1 minute or so, and it should reboot itself with the firmware rewritten.
It would be very very nice if there was a page on your website that contains all this information or an up-to-date quick start guide in the download section ... or maybe just a guide with all the "special" files on the SD card and what they do to help in self-correcting some of the things we may stumble on.
It's impressive all the safety features you embedded in the product, truly outstanding, it's juts a bit of a pity they are not documented that well.
I must say I have to agree with this, I went on line to search how to un-brick a NeoSD and didn't find anything, seeing as the process is so easy to do it really should be on your web page under FAQ or the support section.
Hey everyone,
I'm having a strange problem with my NeoSD. I'm running on a MVS-1 board with Unibios. Regular carts work fine.
I haven't used my NeoSD for a few months, but now whenever I try to flash a game, the erasing message appears then the systems keeps resetting quickly for many times. Ultimately I end up on the cross hatch test screen.
This didn't happen to me before, but now it happens all the time, no matter what game I try to flash.
Does anybody else have this problem? If so what can I do to fix it?
Thanks!
Just got my NeoSD MVS and I can’t get a single game to work. They all get stuck on flashing. Any ideas?
I’m using a Time Harvest CMVS and it has Unibios 3.3. My 161-in-1 works fine.
Have you converted them using the tool?
Of course. Using NeoBuilder UI v1.06.
Seems that way. Making your own thread and calling him out got some results from him for RAZOI guess the next step is hitting the official website?
Hi there, I'm having a similar problem to 100proof. I've had a neo sd for two years and has worked fine on my consolized mvs. I recently bought a cab with an older 1 slot ( the longer type with metal cart insert). All games either crash or throw out an error. Some older games work better/longer but more recent stuff fails straight away. Is there a fix for this issue? Thanks