KalessinDB
Mr. Big's Thug
- Joined
- Dec 17, 2013
- Posts
- 202
So I've been trying hard not to get to the point of posting this, but I think I've given every reasonable chance to work it out privately/semi-privately and then some.
After seeing him post in the PA meet-up thread about doing repairs/consolizations, I contacted him about maybe fixing a CPS2 A-board and consolizing it for me. This was late June/early July. Quotes me a (in my opinion, pretty reasonable) price, I send him the A-board and SFZ B-board for testing purposes - also send him a mini-din cord to turn into an SCART cord for my NES that has Tim's kit in it, but that's nothing important. As of July 4th, he has the board and I send him the money July 6th. Next hear from him July 19th saying it's been a hectic few weeks but he's working on it. That's cool, I'm in no rush, he's not charging a ton for the work.
Having not heard anything in a while, I send him a message August 13th asking what's up. No response. Try again August 22nd. No response. Have seen him log on in the interim. Third attempt, August 25th. On that day, I also tell mjmjr25 (because I know his name has way more weight than mine around here, and he knows everyone) that I'm starting to worry - he says he'll talk to some people. Lo and behold, August 29th I get a response with RetroTechRewind's cell phone number saying he's been having issues typing messages on the forums for whatever reason but that my board is done, he's just away from home for work for another week or so. Okay, cool, weird shit happens, no biggee. Text him a couple times, finally get a message on September 6th that it's done, he'll be home Friday (the 9th) and get it out either that afternoon or Saturday morning.
I ask on the 15th if he had a chance to ship it out (I'm now on vacation out of the country, but my roommate will get the box for me). No response. Ask on the 20th, he said he still hasn't sent it out, he forgot and he'll priority it to me and give me the tracking number ASAP. On the 29th, I ask if there's a tracking number, no answer. October 5th, I get home and there is no package. I text again, no answer. I PM on here, no answer (he's been online since then). Final message October 7th saying I'm really trying to hold off on doing a Paypal claim and a feedback thread, but it's hard keeping faith at this point.
Today I'm done. I contacted him through Paypal, will give a couple days there before escalating it, but I think I've been very reasonable and okay with waiting, but not okay with radio silence and waiting as well as only saying "Oops sorry man" after I text multiple times. I paid by Goods so in theory Paypal should absolutely get me refunded (my first time I've ever had to use Buyer Protection, but from what I've heard they're absolutely on the buyer's side), but I'm still out an A+B that way, would so much rather just have this get resolved nicely and taken care of.
TL;DR - Supposedly been done for a month and a half, but radio silence for the last 3 weeks. Would love the completed product, will be content just getting money back.
After seeing him post in the PA meet-up thread about doing repairs/consolizations, I contacted him about maybe fixing a CPS2 A-board and consolizing it for me. This was late June/early July. Quotes me a (in my opinion, pretty reasonable) price, I send him the A-board and SFZ B-board for testing purposes - also send him a mini-din cord to turn into an SCART cord for my NES that has Tim's kit in it, but that's nothing important. As of July 4th, he has the board and I send him the money July 6th. Next hear from him July 19th saying it's been a hectic few weeks but he's working on it. That's cool, I'm in no rush, he's not charging a ton for the work.
Having not heard anything in a while, I send him a message August 13th asking what's up. No response. Try again August 22nd. No response. Have seen him log on in the interim. Third attempt, August 25th. On that day, I also tell mjmjr25 (because I know his name has way more weight than mine around here, and he knows everyone) that I'm starting to worry - he says he'll talk to some people. Lo and behold, August 29th I get a response with RetroTechRewind's cell phone number saying he's been having issues typing messages on the forums for whatever reason but that my board is done, he's just away from home for work for another week or so. Okay, cool, weird shit happens, no biggee. Text him a couple times, finally get a message on September 6th that it's done, he'll be home Friday (the 9th) and get it out either that afternoon or Saturday morning.
I ask on the 15th if he had a chance to ship it out (I'm now on vacation out of the country, but my roommate will get the box for me). No response. Ask on the 20th, he said he still hasn't sent it out, he forgot and he'll priority it to me and give me the tracking number ASAP. On the 29th, I ask if there's a tracking number, no answer. October 5th, I get home and there is no package. I text again, no answer. I PM on here, no answer (he's been online since then). Final message October 7th saying I'm really trying to hold off on doing a Paypal claim and a feedback thread, but it's hard keeping faith at this point.
Today I'm done. I contacted him through Paypal, will give a couple days there before escalating it, but I think I've been very reasonable and okay with waiting, but not okay with radio silence and waiting as well as only saying "Oops sorry man" after I text multiple times. I paid by Goods so in theory Paypal should absolutely get me refunded (my first time I've ever had to use Buyer Protection, but from what I've heard they're absolutely on the buyer's side), but I'm still out an A+B that way, would so much rather just have this get resolved nicely and taken care of.
TL;DR - Supposedly been done for a month and a half, but radio silence for the last 3 weeks. Would love the completed product, will be content just getting money back.