Mike, I'll just do a cut and paste from the yahoo forum...
Well....Where do I start? I rush home today from work to check out this new system that I had just ordered, I was all amped up....As soon as I take it out of the box I notice that the joysticks look pretty beat up. Then as I'm preparing to hook it up, I cant find the s-video jack on it. I go ahead and call the manufacture. I'm thinking that its hidden somewhere, Although I remember reading somewhere that its on the front panel. So I go ahead and call them, The guy says oh' Its on the front....you cant miss it. Obviously its not there, I mention that to him and he responds thats strange? Then says oh maybe we sent you the old model by accident. Sorry, Send it back. To his credit he did say that he would refund my shipping charges. Then I mention the fact that joysticks are in terrible condition. He says all of them are like that. Thats how we receive them. Huh? $300 worth of new merchandise and it looks like its been thru hell.... Keeping calm yet very disapointed I proceeded to pack it up send it back. As I'm looking at my receipt I noticed that I had also ordered wrestlefest, I had forgot that I ordered it, One problem though....He charged me and yet didnt include it! So I go ahead and call him again. He says.....Hmm.....Thats wierd, oh wait a sec. We may have forgot to include it. ok....no sh*t.... Trying to make the best out of a bad situation I had decided to keep the system, As I'm about to hook it up, I notice that one of plastic shells over the cable is cracked. I said thats it...Its going back. So far I'm very unhappy with the HGA system. $700 worth of equipment yet I received nothing but junk. The only two items that I received in good shape would be the mvs one slot and Blazing Stars. I'll keep everyone posted on the outcome of this. I'm starting to wish I went with the Super Nova...I may go that route if this doesnt get resolved.
Sal