redfield0009
Sieger's Squire
- Joined
- Jun 24, 2009
- Posts
- 808
I bought a PCB kit from Highway Entertainment last week and just got it in the mail today. The entire process has been great with these guys, up until getting the game in the mail.
During the buying process they sent me several pics of the kit's contents, and pics of the game running in a cab so I could verify the version. I was very happy with the level of service they were providing me at that point.
I knew the PCB kit had a sticker on it and a small piece of tape on it and I figured it should come off rather easy, what I was not prepared for was getting a PCB kit in the mail, only to find it wrapped in paper. While taking the kit out of it wrapping I found that the PCB box had been taped shut by Highway Entertainment, and there was writing on the side on the box in marker, and to top it off, the bottom of the box was crushed.
The writing on the side of the box was never mentioned to me, despite asking about the overall condition of the box several times, and they showed extreme negligence by taping the box shut and then wrapping it in paper and mailing it out.
For the price I paid, I assumed shipping it in a bigger box would have been a given. I'm going to send them an email tonight and see if they can give me a partial refund, if not live and learn I guess.
If anyone buys from them, be sure to have them ship your game in a box!!
Also if anyone out there has a MFBL box in good shape that they would like to sell, please let me know.
During the buying process they sent me several pics of the kit's contents, and pics of the game running in a cab so I could verify the version. I was very happy with the level of service they were providing me at that point.
I knew the PCB kit had a sticker on it and a small piece of tape on it and I figured it should come off rather easy, what I was not prepared for was getting a PCB kit in the mail, only to find it wrapped in paper. While taking the kit out of it wrapping I found that the PCB box had been taped shut by Highway Entertainment, and there was writing on the side on the box in marker, and to top it off, the bottom of the box was crushed.
The writing on the side of the box was never mentioned to me, despite asking about the overall condition of the box several times, and they showed extreme negligence by taping the box shut and then wrapping it in paper and mailing it out.
For the price I paid, I assumed shipping it in a bigger box would have been a given. I'm going to send them an email tonight and see if they can give me a partial refund, if not live and learn I guess.
If anyone buys from them, be sure to have them ship your game in a box!!
Also if anyone out there has a MFBL box in good shape that they would like to sell, please let me know.
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