Just got my Sony PVM-20M2U this evening when I came home from work. I couldn't get any locally so I decided to try my luck on getting one sent over form the US, this is my first btw. I just wanted to thank everyone who keeps posting in this thread, I've learnt so much from your stories and insights, so I thought I'd share my experience.
I bought one that was in pretty rough shape cosmetically wise and I knew that, but the picture quality looked good so I decided to take a chance on it anyway. Shipping from the US cost me $100 to send here, which probably isn't too bad considering these weigh 30Kg, as long as it arrives safely and within a reasonable time. Mine took 2 weeks.
Before opening I saw that the box it got sent it was virtually falling apart at the seams but it was still intact none the less. Upon opening the box, like expected the PVM was layered in thick bubble wrap. Once I took it off and got the monitor out I noticed that the front control panel with all the controls had been damaged during shipping and the power button itself had infact fallen out. All the other controls were fine but the two ends had been chipped off. At this point I feared the worst. The panel itself was in great condition, and the dent at the back of the monitor, which I already knew about before purchase, hadn't gotten any worse.
After fiddling with the front of the monitor I wasn't able to reconnect the power button. So what I did was stick the plastic mechanism that keeps the monitor powered on down to the board on the inside. It just means now I have to turn the monitor on and off at the power switch which isn't much of a hassle.
I got the monitor powered on and I hooked up my SNES to RGB via the BNC Cables and I'm blown away by the results! The picture is just spectacular and is better in person than I ever thought it would be. Like has been said a million time in this thread you just can't beat the RGB picture in person.
Like I, said the damage to the monitor is purely cosmetic and I can live with that. The screen itself is perfect. Now I'm just going to wait for one to pop up locally for a reasonable price, but I'm in no rush. Overall I'm still really glad I bought this monitor and I just thank my lucky stars it's at least working.