Niko
Whip's Subordinate
- Joined
- May 15, 2014
- Posts
- 1,773
neosd, UPS would be an excellent option
international u.s. post office service is incredibly slow
This, I'd gladly pay an extra 20euro for fast and reliable shipping.
neosd, UPS would be an excellent option
international u.s. post office service is incredibly slow
Still waiting on mine...
Hello,
We are not going to share this info, but even if we would share how many NEOSDs have been sold, this would not make sense at all.
We have decided to invest every single euro back into the next projects. Next project is something big aswel and will require a lot of resources. Resources include work hours, prototyping and other things, you cant quantify all with just money.
You cant think on the NEOSD break even, you have to think on Terraonion (the company that develops NEOSD) break even. So far, we are pretty far from the break even on Terraonion, but we were expecting that, this is part of the bussiness plan.
So resuming, no break even, we are still putting own resources on Terraonion, personal money and work time.
Thanks
Hello Everyone,
We are considering about offer an UPS upgrade for shipments, this upgrade would cost 20 euros.
Shipping time to USA would be 1-2 days once we have stock, we dont want to rise the price more, but this upgrade may be something some of you have been asking us about.
We would like to hear your opinion about that.
Thanks
As I said in PM, I am waiting to order on this service.
Thanks!
Ditto,
I read Today that Stone Age Gamer is going to start carrying them too. So that might be the route they go.
Saw this. That Deluxe version is gonna sock everyone's wallet in the nuts.
What's in the deluxe version usually, just a fancy box?
Hello
Stone Age Gamer is going to distribute NEOSD, yes.
We havenエt anounced this cause we still dont have stock for them, and preorders go before aswel.
They will add his own packing, that means : we will sell them NEOSD AES and MVS (pcbs+shells). They will put theyr own artwork there, this is what premium edition means. Software, hardware and shells will be 100% the same.
About when : we still cant give info about that cause we donエt know, it deppends on a lot of things, factory is the first one and as today we still dont have shells in stock (blame December hollydays and christmas, this has ruined pretty much all of our plans on ALL sides).
We can asure you all that preorders will have NEOSD AES before.
About shipping :
Next week we will add UPS Express shipping upgrade option to the website.
This is going to be avaliable ONLY for AES orders.
Upgrade will cost 20 euros and will be sold as an article alone, so everyone that has ordered AES in USA will be able to receive NEOSD 2-3 days after we have stock.
Now it comes the bad part of the story :
We were going to have stock for MVS yesterday, unfortunally factory called, to tell us that they were out of time to process our order as we agreeded. We launched another MVS order the day the first MVS order was sold, this was more than 1,5 months ago if i dont remember bad, they said we would have this batch before they close the factory for christmass.
So, factory closed yesterday and will be closed until 9th January, they will process our order as soon as they come back.
To compensate you all, we will ship EVERY MVS by UPS at no extra charge, as soon as we get the stock.
This means :
If you bought MVS and was waiting for it, it would take 5 weeks from Spain to USA (not counting christmass postal overwork).
It will take 2-3 days to arrive usa once we have stock, so it should arrive faster than if we would have shipped it this week by correos.
We work hard everyday to have everyone happy with our products and service, unfortunally there are some things such as factory work that not only depends on us, that depends on theyr other customers delays/problems that are out of our controll
Thanks
Don't beat yourselves up over this. Everyone who ordered should be aware that you are, however dedicated, just a small business, delays can happen (especially around this time of year). Try not to worry about it too much (especially because it was not your fault at all) and have yourselves happy holidays!We work hard everyday to have everyone happy with our products and service, unfortunally there are some things such as factory work that not only depends on us, that depends on theyr other customers delays/problems that are out of our controll
Thanks for answering some of my concerns. New Artwork and whatever fancy box they include is not enough of a better deal to go with SAG's version imo. Especially considering the manufacturing delays. People who order through them probably won't see a Neo SD until mid 2017.
Don't beat yourselves up over this. Everyone who ordered should be aware that you are, however dedicated, just a small business, delays can happen (especially around this time of year). Try not to worry about it too much (especially because it was not your fault at all) and have yourselves happy holidays!
Your getting an outside distributer when you have your own site set up and running? It sounds like a very bad move to me.
Hello,
We want to give more options to our customers, theyr product is going to be different than ours, it will be sold at a higher price aswel.
Our goal since day one is to deliver more products than Neo Geo flashcart. So it makes sense on our long term bussiness plan.
If a customer wants a bare NEOSD (just cartridge with sticker) he can buy it from us, if the customer wants a NEOSD with case and artwork and is wiling to pay extra for that, he can buy it from Stone Age Gamer.
So yes, we want to offer more options to our customers.
Thanks
You are creating an uneeded price pressure on your product and giving up control of your 100% position to a third party, after a year maybe thats fine but so soon? It's your product and totally up to you of course. As soon as a dist has stock they cannot sell, prices drop regardless of the cost price, esp when they are competting with the makers own site. I guess you will have the agreements in place so they cannot undercut you?
I think your going to find these NeoGeo guys are very creative and will make thier own artworks regardless of the artwork you or another site makes to make something premier. There are places like southtown that users can get premium artwork printed and shock boxes etc.
About shipping :
Next week we will add UPS Express shipping upgrade option to the website.
This is going to be avaliable ONLY for AES orders.
Upgrade will cost 20 euros and will be sold as an article alone, so everyone that has ordered AES in USA will be able to receive NEOSD 2-3 days after we have stock.
I think your going to find these NeoGeo guys are very creative and will make thier own artworks regardless of the artwork you or another site makes to make something premier. There are places like southtown that users can get premium artwork printed and shock boxes etc.
!!!...almost forgot to say...happy holidays to the NeoSD team!
take some rest, you greatly deserve it!