neosd
Neosd Developer
- Joined
- Oct 18, 2016
- Posts
- 956
Lets explain it, so everyone understands the issue and our answer :
User gets a neosd, he says is dead, it dosent works (we know every shipped neosd works cause we took the time to flash kof2003 on EVERY neosd).
So customer starts telling on twitter that its dead on arrival. User could just have emailed us, but he decided to tell that on twitter, where we dont even have account, until yesterday that some friend told us about this twitter guy ...
Then some trolls come there to fuck arround ( i am not going to name those).
Some hours after user says : its not dead, it works in one of my cabs and not on ther other, thing is that he is using the SAME MVS on both cabs.
So i ask you guys, what could be doing NEOSD works with the same MVS in one cab and not in another ? I would say the only difference is the PSU, so we told him this may be the cause.
Some of you think NEOSD was an easy to develop product, others think they can deliver a neo geo flash cart and cant even boot a single game. Lets face it, we are working with more than 8 different boards, some do have different revisions. Those boards are more than 20 years old and everyone is powering those boards in a different way.
So i would say we have a pretty solid product. Right now issues are under 1% of what we have shipped, and we are taking every issue seriously, we dont tell someone to try another psu or that his psu is fucked to not give him support.
If you have an issue : email us, dont post it on facebook if you want support, cause we dont have a facebook account (just to name one for example) ... You can post whathever you want there but we may not know you have an issue cause you havent emailed us ...
Telling people : yes i am going to buy it, dosent makes your argument stronger.
As an user i would be really pleased to be able to buy a neo geo flash cart, even if i wont buy it for different reasons.
After so many years some serious team put the needed resources to deliver something we all wanted, and no one was able to deliver.
Instead, what we have arround is a pile of trolls trying to find a single issue to put shit on our product/work. I cant really understand that kind of hate, honestly
Thanks
User gets a neosd, he says is dead, it dosent works (we know every shipped neosd works cause we took the time to flash kof2003 on EVERY neosd).
So customer starts telling on twitter that its dead on arrival. User could just have emailed us, but he decided to tell that on twitter, where we dont even have account, until yesterday that some friend told us about this twitter guy ...
Then some trolls come there to fuck arround ( i am not going to name those).
Some hours after user says : its not dead, it works in one of my cabs and not on ther other, thing is that he is using the SAME MVS on both cabs.
So i ask you guys, what could be doing NEOSD works with the same MVS in one cab and not in another ? I would say the only difference is the PSU, so we told him this may be the cause.
Some of you think NEOSD was an easy to develop product, others think they can deliver a neo geo flash cart and cant even boot a single game. Lets face it, we are working with more than 8 different boards, some do have different revisions. Those boards are more than 20 years old and everyone is powering those boards in a different way.
So i would say we have a pretty solid product. Right now issues are under 1% of what we have shipped, and we are taking every issue seriously, we dont tell someone to try another psu or that his psu is fucked to not give him support.
If you have an issue : email us, dont post it on facebook if you want support, cause we dont have a facebook account (just to name one for example) ... You can post whathever you want there but we may not know you have an issue cause you havent emailed us ...
Telling people : yes i am going to buy it, dosent makes your argument stronger.
As an user i would be really pleased to be able to buy a neo geo flash cart, even if i wont buy it for different reasons.
After so many years some serious team put the needed resources to deliver something we all wanted, and no one was able to deliver.
Instead, what we have arround is a pile of trolls trying to find a single issue to put shit on our product/work. I cant really understand that kind of hate, honestly
Thanks
If you read on, you'd see that I was assisting him. Let's face it though, telling people to use another PSU was glib. I'm glad that the issues were able to be moved past (Firmware update + another undisclosed solution). nothing is worse than dropping some coin on something that's been hyped up and not having it work out of the box.
And BTW, is this really a "Community" product? Community supported, maybe, but not a community product. It would have been released with or without support from you or Razoola.
and FWIW, I plan on getting one of these. Just need to gather up enough scratch. Life is not liking the lemon at the moment.
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