So can it even be guessed at this point if this is a problem with the firmware, hardware, both? I saw that some refunds and returns are already being issued by neodev which is admirable. I just wonder where the issues lie and if it's with stock consoles, modded, or doesn't matter and both.
Only 1 guy got a refund.
I offered him a refund cause i don´t want him as a customer anymore. It was not about the issue, it was about him (his actitude)
Its not i don´t want him as a SSDS3 customer, i don´t want him as a customer anymore and fortunally we have the right to not sell to a guy if we don´t want.
This wasn´t about him reporting an issue, we don´t ban people cause that, we ban people that lacks of education, so we offered him a ban (in a form of a refund) and he was kind enough to acept it.
So we all are more happy now. We don´t have to deal with him in the future and he will not have to read neo-geo.com forums again (this is what he said, that he was happy to not come back here)
About the issue :
We got a solution since monday,
We are working on explain it, doing videos to compare the original RGB signal and the current one.
So everyone can understands what happened from a real point, not only listening those guys pretending this is world´s end.
It was not the big issue some guys prentended to be, but there was an issue for sure. So we are going to deliver a solution as we did with anyone having one with neosd.
No one is going to get dissapointed with the solution (atleast we think so).
Solution took some time, preparing the videos to explain it takes time aswel.
So, again, let us work and clamn down.
Before the week ends everything will come back to normal situation and life will go on.
Alex,