Gowcaizer (Enrique Sandoval) - owes me $50 (update)

[Curt]

- EDIT

Enrique has sent me $560 so far, thanks for that.

I'm still waiting on the other $50.

I did Deals with Enrique (Gowcaizer) for Waku Waku 7 JP, Real Bout US, and KOF 94. For $630.

He sent $600 via paypal and $30 via Western Union.


Today Paypal sent me the following email:

My paypal account is now at Negative $-610.00 and is unusable, I cannot use paypal to continue my transactions.

It is PayPal's standard practice to attempt to dispute wrongful
chargebacks. After careful consideration of the information provided by you
and the buyer regarding the transaction detailed below, we have determined
that we will be unable to successfully dispute this chargeback with the
buyer's credit card issuer.

Since the credit card issuer granted the chargeback to the buyer, we have
debited $600.00 USD from your PayPal account in order to reimburse the
buyer. This is in accordance with the terms of the PayPal User Agreement.

Also, PayPal was charged a settlement fee. As a result we debited your
PayPal account to pay for this fee. This action was taken in accordance
with the terms of the PayPal User Agreement.

Please review the transaction information below and other details about
this case.


-----------------------------------
Details of Disputed Transaction
-----------------------------------

Buyer's Name: Anna Belen Martinez Juarez
Buyer's Email: sol_esc_01@hotmail.com
Transaction Date: Nov 9, 2005
Your Transaction ID: 3UT91422EA366884F
Buyer's Transaction ID: 9P105542C5083431B
Transaction Amount: -$600.00 USD
Case #: PP-144-897-218



-----------------------------------
What to Do Next
-----------------------------------

This case is now closed. No additional steps are required by you.


-----------------------------------
Other Details
-----------------------------------

This transaction was reversed for the following reasons(s):

- We did not receive signed proof of delivery.
- We did not receive a reply to our request for information within the
required time period.
- The transaction was not marked as "SPP Eligible".

For further assistance, please log in to your PayPal account and click the
Help link located in the top right corner of any page, or email our
Chargeback Department at the email address below. Be sure to include your
case ID number in the subject of the email.

Thank you for your patience and cooperation in helping us with this matter.
We appreciate your business and regret that you experienced a chargeback.


Sincerely,
PayPal
Chargeback Department
Email: chargeback-appeal1@paypal.com
Fax: 402-537-5755
CB:PP-144-897-218:R5:USD600.00:02242006:3UT91422EA366884F


PayPal Email ID PP768

 

[Curt]

Here are the Emails Of Importance (Already forwarded to Paypal)

I've forwarded pages of email correspondence to paypal in hopes of getting my $ back.

I have pay 600 dollars, i think your familiar, i
couldnt send the 30 for the ship because my limit is 616, and left only
16, i have deposit the complete price for the aes, tell me, what we can
do with the rest, i will appreciate, if you send the aes now mean while
we fix the 30 dollars to left, please answer soon, i think i have shown
my good will, please show my yours, at least 30 is not much, and also
im interested in your AOF not now but soon.

B&B Promociones
Enrique Sandoval Castro
Dpto de Diseño
Oficina: 52094380
Mail: esandoval@bbpromociones.com.mx

I Have shipped WW7 and RB.

They shipped yesterday. Should take 5-7 business days.

Thanks again. I'm making the shipping as cheap as I can.

Enjoy the games. (once you receive them)

Has just received WW7 and RB, (still waiting on KOF 94)

Thanx Curt, my aes are here, and looks great, i will deposit the left
later today. Thanx again, you are a grear dealer.

Enrique


B&B Promociones
Enrique Sandoval Castro
Dpto de Diseño
Oficina: 52094380
Mail: esandoval@bbpromociones.com.mx

Glad you received the items, I look forward to sending your other titles.

KOF 94 has Arrived.

Hi Curt it finally arrive, my KOF 94 is here, thanks for your
attentions, I will look forwand to have deals with you again. Thanks
again see ya later.

B&B Promociones
Enrique Sandoval Castro
Dpto de Diseño
Oficina: 52094380
Mail: esandoval@bbpromociones.com.mx

 

[Curt]

Enrique just sent me this.

He says he didn't file the claim, and asks what to do?

All I want is my money back, I don't know how to reverse the claim other than replying to paypal. ANd sending me the $610 back. there SHOULD be my $610 sitting in his account, right?

Nope sorry to hear that, since we close our transaction, I havent touch
anything with u, if there is anyway to halp u please tell me, but I swear
you, i did´t do anything, as a fact, after I buy the AES with u I have
bought a Manual from Insane Clown, and an AES game from Robi 15 at the
boards, and I have ordered 2 times at JGN, and in any place happened this, I
recive all the items and like I told u Im very happy with them, please
again, tell what we can do, if there is a way I can help u only need to tell
me, like I told u im a serious buyer, I hope u can get ur money back,
because u deserve it.

I dont know too much about my Paypal, I only buy and that is the only use I
give it, I dont know how to do an issue chargeback, as a fact I didt know it
can be done, sorry again.

I wait for ur answer.

 

[racecar]

...did'nt you mailed with a tracking#..??

just call the 1- 800# and talk to them directly... email take's forever

 

[Curt]

...did'nt you mailed with a tracking#..??

just call the 1- 800# and talk to them directly... email take's forever

I didn't mail the tracking # because it was sent via Global Priority (No Tracking #'s?)

I should have written down the slip info though, and I will now from now on!

IT doesn't have a Phone # for the chargeback dept, just fax, and they reccomended using Email in that original message.

I'm talking with Enrique right now, and I think he wants to make this deal right.

 

[racecar]

WTF..i thought anything priorty ..will automaticlly have a tracking #( due to the high cost you paid)
i know the canadapost has em

 

[Curt]

WTF..i thought anything priorty ..will automaticlly have a tracking #( due to the high cost you paid)
i know the canadapost has em

Yeah I'm pretty sure there is only tracking here for Global Express, I usually send it Global Priority, a bit slower, to save my customers money.

I believe I even asked a USPS counter worker about it and they said Global Priority didn't have tracking.

 

[NeoCverA]

Well the name on the card (from the chargeback) wasnt Enrique. Perhaps he used his moms card or someone else's and they did the chargeback.

either way, this sucks balls and Enrique needs to make good.

 

[Curt]

Well the name on the card (from the chargeback) wasnt Enrique. Perhaps he used his moms card or someone else's and they did the chargeback.

either way, this sucks balls and Enrique needs to make good.

You're right, I didn't even realize that, I was too mad.

 

[Zenimus]

Argh, sorry to hear about this, Curt. You and I are in the same boat at the moment. Some bozo I sold a sword to claims he never got it (despite the fact the tracking number says "delivered") and successfully invoked a chargeback on me. Now my PayPal account is at -$866 and I have to fight this whole mess.

If you have them, you can send PayPal scans of your postal receipts. I'm sure it would help. PayPal unfortunately takes quite a long time to respond to these claims, so send them any important evidence you can to support your case.

From now on, I'm only doing Signature Confirmation for expensive transactions.

 

[Curt]

It sounds like Enrique really wants to make this better, and says hes going to talk to enrique and his sister.

 

[bulletnyourass]

It sounds like Enrique really wants to make this better, and says hes going to talk to enrique and his sister.

Curt, was this situation ever resolved? Just curious.

Phillip

 

[Curt]

I should have posted earlier, but Enrique has successfully given me $560 via Bank transfer. I'm still waiting on the other $50 to successfully call this case closed. He expressed some concerns that this thread was making him not able to proceed with some other deals here on the forums. So I'd like to say that so far, enrique has been 100% forthcoming in his emails, and honest, and I'm sure he'll get me the other $50 soon.

Thanks for the concern Phillip.