- Joined
- Dec 18, 2010
- Posts
- 2,865
Greetings,
I am in a bit of a dispute with fellow member dbarrett0981.
I recently sold him a 161-1 with shockbox and insert. A week after receiving he pm'd it wasn't working. We have been going through the process to sort it out in pm's the past 2 days.
During these pm's and one phone call - we looked a few options and ultimately a final red flag brought me to a point where I simply asked him to return it and i'd refund him.
Unfortunately he is demanding the refund "today" or he will give me negative feedback and file a paypal claim. I'm not concerned about the paypal claim. I assume i'd win the claim or at least get my item back, but even at that, I can live without $100. I attempted to reply to his last pm but his inbox is now full. So at risk of him thinking i'm not willing to respond to the feedback thread, i'll post my response I had tried to send him here.
I am not asking for anyone to dogpile either member - rather weigh in respectfully.
Here is his pm and my attempted response.
I've been quite polite and tried to assume the best and work with you. This last pm is a bit much. With respect; I wouldn't put my reputation on a multicart for $100.
You've divulged you can't even pay to ship it back unless I refund you? This implies you don't have $12.
You've stated you are out over $250 on shipping your cab from Cali to OH and not sure how you'll pay for it. (from misquoting the buyer - but already receiving payment).
You had this for a week without messaging me. When asked why - you said you just got sticks for your omega. I mentioned I thought you had a neo candy and did you try that - you hadn't? (odd) You Then pm'd back that you just tried it and it doesn't work there either.
I mentioned a lot of guys have had issues with multi-carts and compatibility issues - not too mention fit issues. Were you aware of those. You weren't. I tried to walk you through some tests and asked if the PCB's felt like they were too tight. You asked me if the PCB was the cart shell. I explained what the PCB was and we discussed some settings solutions and physical fixes - you said you tried the things I mentioned and it didn't work.
I told you it didn't make sense to ship it back to me, have it fire right up, and then me be out $24 (shipping to and from) - so at this point, let's just sell it as wonky. I would pay you whatever it sold for, plus whatever difference you were still out. You would ship to the new buyer. You agreed and I put it up in the marketplace this afternoon and used the original picture. You immediately messaged me and said, "remember its in a clear case now, not a yellow one with a new label that looks like the one you had."
I questioned why? You did not give an answer, rather you said, "I have it and I can swap it back."
At this time I told you there were a lot of red flags for me. You need money in a hurry, you never tested on your cab before reporting "it doesn't work", you didn't know what a pcb was, this was the first cart you ever inserted on your own and now somehow it's in a different shell with a new label?
Whether some operator error on your part and you actually messed it up, or you just outright need to get money to pay to ship your cab, I don't know. I asked you to return it - i'll refund you. I was not comfortable issuing a refund while you still had the item.
-Mike
I am in a bit of a dispute with fellow member dbarrett0981.
I recently sold him a 161-1 with shockbox and insert. A week after receiving he pm'd it wasn't working. We have been going through the process to sort it out in pm's the past 2 days.
During these pm's and one phone call - we looked a few options and ultimately a final red flag brought me to a point where I simply asked him to return it and i'd refund him.
Unfortunately he is demanding the refund "today" or he will give me negative feedback and file a paypal claim. I'm not concerned about the paypal claim. I assume i'd win the claim or at least get my item back, but even at that, I can live without $100. I attempted to reply to his last pm but his inbox is now full. So at risk of him thinking i'm not willing to respond to the feedback thread, i'll post my response I had tried to send him here.
I am not asking for anyone to dogpile either member - rather weigh in respectfully.
Here is his pm and my attempted response.
dbarret0928 said:I had to buy this from you to get it here and the cart is defective. With all due respect how do I know you didn't knowingly sell it as defective? I'm going to record this as negative feedback and go through paypal to get my money back unless I get a refund today. The cart will be sent back to you regardless tomorrow. Thanks
I've been quite polite and tried to assume the best and work with you. This last pm is a bit much. With respect; I wouldn't put my reputation on a multicart for $100.
You've divulged you can't even pay to ship it back unless I refund you? This implies you don't have $12.
You've stated you are out over $250 on shipping your cab from Cali to OH and not sure how you'll pay for it. (from misquoting the buyer - but already receiving payment).
You had this for a week without messaging me. When asked why - you said you just got sticks for your omega. I mentioned I thought you had a neo candy and did you try that - you hadn't? (odd) You Then pm'd back that you just tried it and it doesn't work there either.
I mentioned a lot of guys have had issues with multi-carts and compatibility issues - not too mention fit issues. Were you aware of those. You weren't. I tried to walk you through some tests and asked if the PCB's felt like they were too tight. You asked me if the PCB was the cart shell. I explained what the PCB was and we discussed some settings solutions and physical fixes - you said you tried the things I mentioned and it didn't work.
I told you it didn't make sense to ship it back to me, have it fire right up, and then me be out $24 (shipping to and from) - so at this point, let's just sell it as wonky. I would pay you whatever it sold for, plus whatever difference you were still out. You would ship to the new buyer. You agreed and I put it up in the marketplace this afternoon and used the original picture. You immediately messaged me and said, "remember its in a clear case now, not a yellow one with a new label that looks like the one you had."
I questioned why? You did not give an answer, rather you said, "I have it and I can swap it back."
At this time I told you there were a lot of red flags for me. You need money in a hurry, you never tested on your cab before reporting "it doesn't work", you didn't know what a pcb was, this was the first cart you ever inserted on your own and now somehow it's in a different shell with a new label?
Whether some operator error on your part and you actually messed it up, or you just outright need to get money to pay to ship your cab, I don't know. I asked you to return it - i'll refund you. I was not comfortable issuing a refund while you still had the item.
-Mike