Yeah, I remember that one. I kind of feel sorry for that guy, who probably just volunteered to walk up the damn ladder to help out. On the other hand, the guy who stuck himself with the sword is just a raging bullshit artist whose livelihood is fucking old people out of their retirement money, and should've been the one to fall on his head.
I love how the customer quickly chimes in with "and that has never happened". The dude just cracked his fucking skull open and that stupid bitch is trying to make sure sales aren't affected by it. Can you say BULLSHIT CALLER