Ummm...Was this for the AES version or shell for an already purchased MVS version? Did you get offered a faster shipping option? I ordered my AES Neo SD first day they were available for preorder. The anticipation builds!
Hello,
Just to clafiry that.
We have started shipping, both MVS with shells and AES with shells.
We got purchase list and started to ship by purchase order, if the order was MVS, we shipped it, if the order was AES, we shipped it.
Every customer with an UPS tracking/email until now, has its order actually shipped, not just the label created, its 20:00 here, we packed as much orders posible and went there before they close the office.
About shipment :
We said UPS express would be avaliable at extra cost (20 euros), we refushed to answer ANY question about that, cause we decided to give you all guys a present.
We gave free shells to everyone that purchased MVS on the first batch, and we are giving free UPS to everyone that have waited until today for MVS or AES. Cheers to you guys, i myself have no words to describe how proud we are about what we have done and how you guys have received us.
About monday we will add UPS as shipping option, it will cost 30 euros (there will be two options, correos for 12 euros and UPS for 30 euros
), actually UPS to USA costs us 32 euros if i dont remember bad ...
UPS said that packets should take 3 days to USA, so we would love to know when the first packets with UPS arrive to USA.
Just to be clear, the present (free UPS shipment) is ended now, everyone purchasing from now will not get it, so please dont ask for it. I hope you guys understand that, last time our free shells surprise got ruined cause we were forced to explain why we didnエt want to allow shells to be purchased.
So, the plan as today is :
Work Tomorrow (Saturday)
Work Sunday
Keep working until we got every single order out.
Its going to take some time, so please be patient, dont email us or ask us if your order has been shipped, if we answer emails, we canエt pack.
Big thanks again for all the respect/support.
Alex,