Results 1 to 12 of 12

Thread: Who had the idea to close the Support forum?

  1. #1
    Another Striker

    Join Date
    Jul 2013
    Location
    Germany

    Posts
    322

    Who had the idea to close the Support forum?

    So totday i wanted to See if there are any New Updates including description for my terraonion Products.... And have to see the forum is down and moved to discord

    Why? Dont like it, i think this is one of the worst decision a Company can do

    https://forums.terraonion.com/
    Last edited by Grendell; 02-23-2021 at 01:57 PM.

  2. #2
    Neo-Geo.com's
    Top Rated Bully.
    FilthyRear's Avatar
    Join Date
    Jan 2007
    Location
    Parking in handicap spaces, while handicapped people make handicapped faces

    Posts
    8,147
    Quote Originally Posted by Grendell View Post
    So totday i wanted to See if there are any New Updates including description for my terraonion Products.... And have to see the forum is down and moved to discord

    Why? Dont like it, i think this is one of the worst decision a Company can do

    https://forums.terraonion.com/
    You mean a company like Terraonion taking away an avenue of support for paying customers, leaving them blowing in the breeze??? I am SHOCKED, sir!



    /s
    Quote Originally Posted by swlovinist View Post
    And this is why I don't post here more often. Some truly terrible posts here.
    Quote Originally Posted by TheSegaDude View Post
    There's a reason why I don't post much here...

  3. #3
    Another Striker

    Join Date
    Jul 2013
    Location
    Germany

    Posts
    322
    Well yes i didnt wanted to be this direct, it is exactly What you say, maybe this was the last thing i needed to never buy anything from terraonion again

  4. #4


    Join Date
    Aug 2000
    Location
    Germany

    Posts
    405
    Offical= faster and better support ..... ????
    inoffical= remove proof of lousy hardware issues support

    The sad thing is, all the information given from other ppl there is lost aswell.

    I guess some ppl can make nice products but dont know how to run a busyness/ company.
    SNK the future is now

  5. #5
    I have earned the
    right to PM Rot.
    ChopstickSamurai's Avatar
    Join Date
    Sep 2003
    Location
    Planet Earth

    Posts
    2,181
    I found this confusing as well. Iím not a fan of Discord at all.

  6. #6
    Whilst Drunk.
    I Found God.
    Booze = Bad.
    pixeljunkie's Avatar
    Join Date
    Dec 2003
    Location
    in a glass of Orval

    Posts
    5,752
    Quote Originally Posted by ChopstickSamurai View Post
    I found this confusing as well. I’m not a fan of Discord at all.
    same, not a fan - it seems like they just are understaffed and don't wanna deal with the mountain of customer service they get inundated with. Only so much Todd can do and they aren't hiring anyone else I'd imagine.

  7. #7
    drunk downunder!
    aka. Muff Diver.
    lachlan's Avatar
    Join Date
    Feb 2005
    Location
    A Hard Earned Thirst

    Posts
    16,772
    I noticed this recently and it's not that I ever posted there however all of the information that was present is now completely fucking gone. Discord is a pain in the ass and their entire feed is full of people asking google-esque questions.

  8. #8
    Whilst Drunk.
    I Found God.
    Booze = Bad.
    pixeljunkie's Avatar
    Join Date
    Dec 2003
    Location
    in a glass of Orval

    Posts
    5,752
    Quote Originally Posted by lachlan View Post
    however all of the information that was present is now completely fucking gone.
    pretty sure they consider that a BONUS [blazing star voice]

  9. #9
    Basara's Blade Keeper
    Ajax's Avatar
    Join Date
    Oct 2005
    Location
    Cyber Station '92
    Posts
    3,689
    So, this is a real thing? The support forum is just gone? Does anybody from TO want to chime in on this?

    To somebody like me who has been on the fence deciding between the Darksoft cart and the NeoSD Pro, this doesn't look good. I could go get on AP and message Darksoft right now or, failing that, get answers from a forum full of people.

    I'm really curious to know what the objective here was.
    State of Yo

  10. #10
    Neo-Geo.com's
    Top Rated Bully.
    FilthyRear's Avatar
    Join Date
    Jan 2007
    Location
    Parking in handicap spaces, while handicapped people make handicapped faces

    Posts
    8,147
    Quote Originally Posted by Ajax View Post
    So, this is a real thing? The support forum is just gone? Does anybody from TO want to chime in on this?
    LOL

    No.

    Quote Originally Posted by Ajax View Post
    I could go get on AP and message Darksoft right now
    But then you would have to deal with the absolute fucking retards on AP.
    Quote Originally Posted by swlovinist View Post
    And this is why I don't post here more often. Some truly terrible posts here.
    Quote Originally Posted by TheSegaDude View Post
    There's a reason why I don't post much here...

  11. #11
    drunk downunder!
    aka. Muff Diver.
    lachlan's Avatar
    Join Date
    Feb 2005
    Location
    A Hard Earned Thirst

    Posts
    16,772
    Quote Originally Posted by FilthyRear View Post
    But then you would have to deal with the absolute fucking retards on AP.
    I have never found any useful information from that place.

  12. #12
    Robert Garcia's Butler
    Burning Fight!!'s Avatar
    Join Date
    Jan 2014
    Location
    North Korea (Brazil)

    Posts
    1,286
    Discord kills communities.
    Play that shit like you just got your motherfucking check and couldn't come pick up the thang-KOF98

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •