Dasael
n00b
- Joined
- May 5, 2008
- Posts
- 10
I was wondering if anyone knows how to get in contact with Shawn or the Neostore? In May of 2017 I had some stuff sold by consignment through the Neostore. The sale was for a Neo Geo AES Gold system, seven carts and an extra snap case I had. Five of the carts sold pretty quickly and I was paid the next month, as was agreed upon. Good times.
Two months later the system was sold but the consignment record had a note :
Console sent to KPJ for repair, customer claimed video issues.
I asked what that meant because I tested the system before sending it out and Shawn responded with :
This update was received from KPJ on September 12th (2017): “Sorry Shawn, I've been backed up for well over a month. His parcel is still sealed and waiting for a free moment.”
"Perhaps KPJ will find that there’s nothing wrong with the console, as I had tested too before listing of course. Won’t know until KPJ gets around to this. Took him months to mod some systems for me, so he does take a while.
Will update you once I know more."
No problem I was really happy with the sales and how Shawn was handling things so I was ok with waiting.
On October 22, 2018 the last cart sold and Shawn edited the consignment record to show it and I figured he was still waiting on the system to come back to send me the final payments as a batch.
Come June of this year, after not hearing anything for alomst two years, I figured I'd shoot an e-mail to CS@neostore.com and ask for an update. After no response for a month I sent another one, followed by another to Shawn@neo-geo.com and still nothing. I ended up getting a hold of KJP and asking him if he knew anything about the Gold AES that was sent to him, KPJ replied :
"Currently, I do not have any customer’s units on hand. I do repair ‘his’ systems from time to time, but it never takes months upon months to do. I’ll have a look through my messages to see if I have any record of this system, but 2+ years is unacceptable. I’m surprised that he hasn’t sent you some kind of correspondence after all this time."
I tried calling the Neostore number also, but no one answers and the mailbox is full.
Thanks in advance for any info or advice.
Two months later the system was sold but the consignment record had a note :
Console sent to KPJ for repair, customer claimed video issues.
I asked what that meant because I tested the system before sending it out and Shawn responded with :
This update was received from KPJ on September 12th (2017): “Sorry Shawn, I've been backed up for well over a month. His parcel is still sealed and waiting for a free moment.”
"Perhaps KPJ will find that there’s nothing wrong with the console, as I had tested too before listing of course. Won’t know until KPJ gets around to this. Took him months to mod some systems for me, so he does take a while.
Will update you once I know more."
No problem I was really happy with the sales and how Shawn was handling things so I was ok with waiting.
On October 22, 2018 the last cart sold and Shawn edited the consignment record to show it and I figured he was still waiting on the system to come back to send me the final payments as a batch.
Come June of this year, after not hearing anything for alomst two years, I figured I'd shoot an e-mail to CS@neostore.com and ask for an update. After no response for a month I sent another one, followed by another to Shawn@neo-geo.com and still nothing. I ended up getting a hold of KJP and asking him if he knew anything about the Gold AES that was sent to him, KPJ replied :
"Currently, I do not have any customer’s units on hand. I do repair ‘his’ systems from time to time, but it never takes months upon months to do. I’ll have a look through my messages to see if I have any record of this system, but 2+ years is unacceptable. I’m surprised that he hasn’t sent you some kind of correspondence after all this time."
I tried calling the Neostore number also, but no one answers and the mailbox is full.
Thanks in advance for any info or advice.
