Neostore Question

snksoda

n00b
Joined
May 4, 2013
Posts
5
Does anyone know how I could reach anyone at Neostore.com? I have called the store phone number several times for the past 2 weeks during business hours and emailed cs@neostore.com and shawn@neo-geo.com and haven't received any response yet.

I am trying to check on the update status of the Multigame 161-in-1 English AES by DGE + alternate art bundle, which I ordered back in July 2016. The last update on the item page is dated Sept 29, 2017.

I am not expecting to get it soon, I just would like to know my order isn't forgotten since I almost forgot it myself.

Thanks in advance for any info.
 

Niko

Whip's Subordinate
Joined
May 15, 2014
Posts
1,773
Does anyone know how I could reach anyone at Neostore.com? I have called the store phone number several times for the past 2 weeks during business hours and emailed cs@neostore.com and shawn@neo-geo.com and haven't received any response yet.

I am trying to check on the update status of the Multigame 161-in-1 English AES by DGE + alternate art bundle, which I ordered back in July 2016. The last update on the item page is dated Sept 29, 2017.

I am not expecting to get it soon, I just would like to know my order isn't forgotten since I almost forgot it myself.

Thanks in advance for any info.

So you placed an order 2 years ago and never got it? Unfortunately you should had done a charge back when you had the chance.
 

snksoda

n00b
Joined
May 4, 2013
Posts
5
So you placed an order 2 years ago and never got it? Unfortunately you should had done a charge back when you had the chance.

Shawn has informed me that fulfilling these orders will take time and last summer I called the store and he updated me on the status. I assume he will continue fulfilling the orders.
 

madman

Blame madman, You Know You Want To.,
Joined
Jun 1, 2007
Posts
7,518
Cancel that shit, get a neosd.
 

snksoda

n00b
Joined
May 4, 2013
Posts
5
Thanks everyone for the suggestions!
I will try to contact my card company and see what they can do.
 

snksoda

n00b
Joined
May 4, 2013
Posts
5
Looks like rip for me, after 60 days they can't do charge backs.
I hope Shawn and Neostore answers my emails or picks up my calls.
 

Rot

Calvin & Hobbes, ,
Joined
Jul 8, 2003
Posts
11,441
I have finally contacted Shawn and he's issuing me a refund!

Glad it resolved itself...

...Now to deal with the traitors in chat... (... /me made a list)...

xROTx
 
Top