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Thread: help tracking a package sent to France :(

  1. #1
    ネオジオ
    massimiliano's Avatar
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    help tracking a package sent to France :(

    Hello,

    sorry to bother but I need help from someone living in France...

    basically I shipped back an item to an Ebay seller (who is not particularly collaborative, given the situation) and the tracking number is just saying it reached France...ebay is asking proof of delivery or some more data to proceed with the refund...

    the tracking is the following:

    LH024588590US

    I'd really appreciate if you could help me finding a screenshot that shows the status of the shipment after entering France, or if possible calling LaPoste or anything...really appreciated, I'd def owe you one!

    Thanks,

    Massi
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  2. #2
    Lazy SNK Employee

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    here it is: https://www.laposte.fr/particulier/o...=LH024588590US

    It's not realy acurate, sometimes it takes 24H to be updated but it works.

  3. #3
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    massimiliano's Avatar
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    Thanks, but that is the problem, it just shows it arrived in France, after that no updates since Nov 28...

    I don’t think it is stuck in customs, as it is a poster with very low value..

    I know it sucks but if someone could call la poste and understand it would really help...

    thanks everybody for your help
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  4. #4
    Lazy SNK Employee

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    Sometimes it takes 2-3 days to be checked by customs, even if the product came from U.K., witch is still in U.E. until 2019.
    So be a little more patient and wait the middle of the week.
    What does the seller says?

  5. #5
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    thanks, will wait then

    Seller has been quite hostile all time (he even stopped writng in english abd turbed to French just to spite), I contacted him today asking to let me know when it arrives...I would feel better being able to get info by myself you know..
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  6. #6
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    Quote Originally Posted by massimiliano View Post
    Seller has been quite hostile all time (he even stopped writng in english abd turbed to French just to spite), I contacted him today asking to let me know when it arrives...I would feel better being able to get info by myself you know..
    Let me know if you need a translator bro. I can also do a background check on the guy if need be. As nono said, your best bet would be to wait for that statut to be updated though.
    Quote Originally Posted by voltronbadass View Post
    I would rather be at the butt end of a human centipede made up of neo forums all stars then hang out with you dude, its something you just have to deal with

  7. #7
    Trust the French? cdamm's Avatar
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    Quote Originally Posted by CORY View Post
    Let me know if you need a translator bro.
    frogot.
    Quote Originally Posted by Kpj View Post
    Sometimes, the customer doesn't always KNOW what's right.



  8. #8
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    Quote Originally Posted by CORY View Post
    Let me know if you need a translator bro. I can also do a background check on the guy if need be. As nono said, your best bet would be to wait for that statut to be updated though.
    Thanks, so far I could translate or read what he wrote, it all comes to if he wants to make things difficult or not ...(I will eventually get info about delivery anyway, so I think he should just notify he received the package and close this thing).

    I will post details about the seller after things are solved, as despite I could have left a negative feedback, I wanted to do not impact him if he refunded me...let's see how it goes next week.


    Thanks guys,

    Massi
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  9. #9
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    Quick update, the package indeed got an update:

    04/12/2017
    En cours de traitement
    ALBI PAYS CATHARES PPDC

    let's wait for the delivered update..
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  10. #10
    Lazy SNK Employee

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    And now it's delivered:
    04/12/2017
    Distribué
    ALBI PAYS CATHARES PPDC

  11. #11
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    Quote Originally Posted by nono2lozere View Post
    And now it's delivered:
    04/12/2017
    Distribué
    ALBI PAYS CATHARES PPDC
    Merci everybody! Now, let's see how to get my money back!

    Edit:
    everything went well, Ebay will proceed with the refund now...thanks again!
    Last edited by massimiliano; 12-04-2017 at 10:56 AM.
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