k'_127 said:
sometimes Shawn is not allowed to comment on these subject.
plus, it's not his responsibilty to return the games to playmore, but he has been trying to help the customers. you should be thankful for that.
Thank you for giving me a perfect example to use in terms of a misguided view of this situation.
You are making this issue with Shawn FAR to personal. Shawn doesn't spend hundreds of thousands of dollars on the release of a game to help you or any one else out. Shawn does it to make money because....*gasp*..he is a business man. Keeping the neo alive is a nice bonus.
oh, and while I am thankfull for shawns business, you telling me that I should be be thankfull for anything is complete bullshit. the neo store is a business, Shawn is a business man. I give shawn my money and he gives me a product of that value in return. Nothing more. The same thing goes for everyone else here.
Judging by what you have said it sounds like you don't know much about how one very simple model in overseas business works so here is a tidbit to show you what it's about:
When I worked at a company called tweeter home entertaiment group we carried a brand of speakers called "sonus faber" which was a high end speaker hand made in Vicenza, Italy. The thing was the company was small and did not want to create offices outside of thier country so they had a company by the name of Sumiko audio handle thier business in the U.S.
So sumiko did this for them as well as a hand full of other companies (Rell, pro-ject, viena accoustica, etc) That did not have foriegn offices set up. Sumiko would handle everything from promotion, distribution AND ANY AND ALL RETURNS/RECALLS. There was no reason for some one top send thier expensive sonus faber speakers (ranging from $1k to $40K a pair) over seas which risks damage and confuses the different branches.
This is just one example. there are many other smaller compamies that buddy up with other companies overseas and use them as thier foriegn representitives.
It is this model that corresponds DIRECTY to shawn and his store.
FACT: It IS his full responsibiblity to accept a TIMELY return on the (SS5S) carts bought FROM HIM (not from NCS, buyright, etc). This is especially due to the fact that P themselves released a corporate statement acknowledging, admitting and appologizing for the problem that they created.
If you would like to be one of the fools who thinks they should spend $25 for EMS shipping and risk sending your cart to an address given (for japanese residenses only) than be my guest the other people with half a brain and who value thier time and money should send thier cart back to shawn.