I don't think this has been posted yet so...
I translated this press release from the SNK Playmore official site using Babelfish:
"Customer everyone 2004 July 16th Outside mountain Tomokazu corporation SNK play moa Chief Executive Officer About the trouble of neo GeoCities software "samurai spirits zero special" for home Usually, pulling you to raise, thank you truly. Well, trouble has occurred in part concerning the neo GeoCities software "samurai spirits zero special" for home of July 15th sale. We putting annoyance in the customer everyone, there is no excuse truly. We apologize deeply. Therefore, it does to multiply the number of hands and is regret truly, but as mentioned below making correspond, to want to receive, because you know, we ask may. You exchange with those which corrected at gratuitous trouble spot concerning the exchange of the description 1. software. At cash on arrival we ask sending to the below-mentioned address directly. Sending former place 〒 664-0842 city Morimoto prefecture Itami Hyogo 8? 70 (Inc.) SNK play moa Itami factory software exchange person in charge TEL: 06? 6339? 6402 (support telephone) Procedure 0 of sending you to print the PDF file which is prepared separately (the exchange acceptance paper), necessary item in regard to entry, please attach to the software itself. If (it is equal contents, in order it does not care) to prevent 0 confusion even with another paper, as for those which you send, the software itself (only the ROM cassette) with please do (you take and as for theory and the package at labor assistant storage ask). Because acceptance start 2004 July 23rd (the gold) from (end time there are times when the time when it requires for exchange with circumstance it notifies again) with our company preparation circumstance is required, we would like you to acknowledge beforehand, know. * Correction place: Victory voice, around BGM, the trouble regarding practice mode 2. Concerning the specification modification of arcade edition when producing the master for home, the time to do, also being time immediately after the Sasebo incident claim from the customer for this software which is worked at the arcade was intensive. As our company, being quantity which is limited, when it considers the genre, one for home, being able to meet to just the time when after effect of incident is vivid, putting in one for home, it did the judgement which locks in arcade edition cruel level 1 specification. We apologize the fact that it has become the result which betrays expectation vis-a-vis the customer who is required the specification which is similar to arcade edition, deeply. 3. In addition the title which should decorate the 掉 tail of neo GeoCities you are proud of long history, we apologize from heart as the enterprise which succeeds the intellectual property of old SNK vis-a-vis not being able to deliver in the form where satisfaction of the customer goes. Also in the future to make the voice of the customer important, because it starts pushing on in the commodity making whose degree of user satisfaction is high, extent of support we ask may. Ahead inquiring (Inc.) SNK play moa user support TEL06? 6339? 6402 E? Mail: Above info@snkplaymore.co.jp"
Err... make of that what you will.
I translated this press release from the SNK Playmore official site using Babelfish:
"Customer everyone 2004 July 16th Outside mountain Tomokazu corporation SNK play moa Chief Executive Officer About the trouble of neo GeoCities software "samurai spirits zero special" for home Usually, pulling you to raise, thank you truly. Well, trouble has occurred in part concerning the neo GeoCities software "samurai spirits zero special" for home of July 15th sale. We putting annoyance in the customer everyone, there is no excuse truly. We apologize deeply. Therefore, it does to multiply the number of hands and is regret truly, but as mentioned below making correspond, to want to receive, because you know, we ask may. You exchange with those which corrected at gratuitous trouble spot concerning the exchange of the description 1. software. At cash on arrival we ask sending to the below-mentioned address directly. Sending former place 〒 664-0842 city Morimoto prefecture Itami Hyogo 8? 70 (Inc.) SNK play moa Itami factory software exchange person in charge TEL: 06? 6339? 6402 (support telephone) Procedure 0 of sending you to print the PDF file which is prepared separately (the exchange acceptance paper), necessary item in regard to entry, please attach to the software itself. If (it is equal contents, in order it does not care) to prevent 0 confusion even with another paper, as for those which you send, the software itself (only the ROM cassette) with please do (you take and as for theory and the package at labor assistant storage ask). Because acceptance start 2004 July 23rd (the gold) from (end time there are times when the time when it requires for exchange with circumstance it notifies again) with our company preparation circumstance is required, we would like you to acknowledge beforehand, know. * Correction place: Victory voice, around BGM, the trouble regarding practice mode 2. Concerning the specification modification of arcade edition when producing the master for home, the time to do, also being time immediately after the Sasebo incident claim from the customer for this software which is worked at the arcade was intensive. As our company, being quantity which is limited, when it considers the genre, one for home, being able to meet to just the time when after effect of incident is vivid, putting in one for home, it did the judgement which locks in arcade edition cruel level 1 specification. We apologize the fact that it has become the result which betrays expectation vis-a-vis the customer who is required the specification which is similar to arcade edition, deeply. 3. In addition the title which should decorate the 掉 tail of neo GeoCities you are proud of long history, we apologize from heart as the enterprise which succeeds the intellectual property of old SNK vis-a-vis not being able to deliver in the form where satisfaction of the customer goes. Also in the future to make the voice of the customer important, because it starts pushing on in the commodity making whose degree of user satisfaction is high, extent of support we ask may. Ahead inquiring (Inc.) SNK play moa user support TEL06? 6339? 6402 E? Mail: Above info@snkplaymore.co.jp"
Err... make of that what you will.