I know you'll kick me out for what I'm about to say, but I don't like RPGs at all!
Chrono Trigger is unknown to me except for the fact it's a VG, so it's not possible to comment.
BUT FFVII! ...how could I stay hours and hours in front of that screen to be taken from a short-film-sequence to another? how could I resist with all the useless battles and battles and battles with weird creatures?
YEAH (1) there's a good story, technically it was impressive for that time, but I can find better story in books, better movie-sequences in real full-lenght animation films... and better playing amusement in almost every other activity out on earth!
YEAH (2) I'm a VideoGaming-loser, I tell you. it takes me weeks even to complete a Tekken episode, but FFVII really takes too many hours anyway.
I was convinced by all the hype around, I tried it.
Well... while everyone seemed to love Aeris, I nearly bombed my TV each time she appeared; while everyone on planet Earth met Sephirot and got impressed and shocked and everything, I didn't even get to see him myself on my TV, just in magazines' reviews; while everyone fought with Cloud and the band, felt emotions and told himself "This is THE GAME! not you HHH" I just punched my TV saying to myself "Go out and get a life you idiot! You're not invited to the party! They're Square's polygonals and you're circle, don't have angles but anger!"
Woah I got frustrated! So I shut down the whole thing and didn't play RPGs anymore. It was my first and last.
Best game ever? WTF! KNOCK ME DOWN!