Hi, everybody,
My name is Nikita. Thank you very much for your comments and interest in our company. We feel sorry to lose a good potential customer, TRIEUMINATOR, while read his message, we feel very upset even we have put extra effort to satisfy him.
We gain high reputation in our market and we are honored with our products. We never cheat him or anyone. We have inform him the shipment content before shipment clearly. We have misunderstanding while received his compliant, and we handle it in the most priority and sent the extra sticker sets to him under our cost. We cannot understand why he keep spaming and hurting us.
Our company sold over 2000 pieces of new or used Neo Geo cartridges per month to different market, we always provide the best prices to our customers and there are no shortcuts with us. It is true that our profit margins are extremely low. Normally, the Asian stock is no frills (no header, cabinet stickers, etc....), this is the way we buy the goods from SNK factory / suppliers.
To reduce the shipping cost, most of our customers will only take the cartridge but requested us to take away the little box and stickers …… It can be understand that the shipping cost will be very much difference between 100 pieces of cartridges with original packing and repacked with cartridge only. Sometime, we will have extra stickers set even quite old games, but most of the time our colleagues throw it away for new game and stock.
If you are concerning for the packing, the little box, sticker sets...., we understand and please always check with us, we will tell you the content straight away.
You guys may know that SNK sales office for Asia is located in Hong Kong. If we were offering copy boards we would be taken to court immediately.
We are a very honest company and look to have long term relationship with our customers. Please contact us any time for all of your concern. I will be always on line which you can talk to me directly or my colleagues or call us at +852 2787 0028.
Warm regards,
Nikita
<a href="http://www.coinopexpress.com" target="_blank">www.coinopexpress.com</a>