Today I wanted to send an e-mail to MAS, to see if they knew more about my (already paid for) SuperNOVA, ordered from them on 15th November. It appears that their address massys@earthlink.net is not available anymore. FUCK that! I just lost $381 on them. Add that to the $400 Loaded Consoles took from me! I must be the most ripped off person ever!
Massystems is dead?
- Thread starter Bad Mofo
- Start date
chimpmeister
Former Moderator
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It could be that their earthlink account has lapsed . . . did you try calling them? Here's a link to their contact page at their site:
http://www.massystems.com/Contact.html
Has a toll-free number, you might want to give them a call. Just be prepared for the eternally crying baby in the background . . .
http://www.massystems.com/Contact.html
Has a toll-free number, you might want to give them a call. Just be prepared for the eternally crying baby in the background . . .
chimpmeister
Former Moderator
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Well, yeah, heh, you have a point there. Toll free from the Netherlands ain't gonna happen . . . sorry about that.
MAS Systems seems like a really worthless business, run out of a home, with poor communication, poor followup, bad attitudes, and substandard product. Personally, although I have been considering a Super NOVA for a while, I'll pass on it if I have to order from these idiots. GW Trading at least responds to the customer. And anyway, a full blown arcade cab is the best option of all, if you have the space for it.
MAS Systems seems like a really worthless business, run out of a home, with poor communication, poor followup, bad attitudes, and substandard product. Personally, although I have been considering a Super NOVA for a while, I'll pass on it if I have to order from these idiots. GW Trading at least responds to the customer. And anyway, a full blown arcade cab is the best option of all, if you have the space for it.
Master Terry Bogard
Belnar Institute Student
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I think they are dead. Not that I care much, nor have much proof--same w/ e-mails.
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"Come on, get serious!"
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"Come on, get serious!"
They are still very much in business and in fact just moved to a new location and hired more help to turn out their products faster.
I agree that their service is poor but their products are pretty good. I have a Super Nova and two arcade sticks and the overall craftsmanship is excellent.
Your best bet is to keep calling them on the telephone and be persistent. Email is a waste of time with MAS.
I agree that their service is poor but their products are pretty good. I have a Super Nova and two arcade sticks and the overall craftsmanship is excellent.
Your best bet is to keep calling them on the telephone and be persistent. Email is a waste of time with MAS.
Hi,
Well, i don't really understand why you don't have replies from MASS because i can still access to their website and i also ordered two SuperPro sticks in novemeber that are enroute to France!!! (i am tracking the parcels with USPS). They are rather slow with e-mails but seem to be professionals.
Hope you'll find a solution...
Well, i don't really understand why you don't have replies from MASS because i can still access to their website and i also ordered two SuperPro sticks in novemeber that are enroute to France!!! (i am tracking the parcels with USPS). They are rather slow with e-mails but seem to be professionals.
Hope you'll find a solution...
S
Silent_Scope
Guest
You are lucky. They never replied anything to me. I almost bought a SuperNova but ended up with another AES system (couldn't believe it their lousy service.....)
Jackal
SouthTown StreetSweeper
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I've given up on MAS myself.
I attempted to contact them once in regards to getting a Dreamcast/PSX/Saturn/Neo-Geo cross compatible controller made, but they never replied.
I'd rather deal with GW Trading. Unfortunately, they don't make console controllers AFAIK. Their HGA controllers kick ass.
Jackal
www.gameoverdude.com
I attempted to contact them once in regards to getting a Dreamcast/PSX/Saturn/Neo-Geo cross compatible controller made, but they never replied.
I'd rather deal with GW Trading. Unfortunately, they don't make console controllers AFAIK. Their HGA controllers kick ass.
Jackal
Assasin223
n00b
- Joined
- Jan 25, 2001
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You guys are all on crack about Mas systems. I ordered a supernova and had it at my front door in 4 days complete with neo geo style 4 button sticks. I do agree that e-mail is of no concern to Mas, so don't bother.
brentsg
,
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Well, I tried calling them for several days. No one would pick up the phone, so they don't deserve my business. I tried e-mailing and calling, so as far as I'm concerned they deserve to go out of business. Customers should carry just a bit more weight...
Brent
Brent
C
Caris Nautilus
Guest
You don't have to buy a Super Nova just from MAS. When I had one I bought it from videoconnect.com and it shipped within 2 days.
Videoconnect gets their super novas FROM mas, So your still getting the same product.
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Videoconnect gets their super novas FROM mas, So your still getting the same product.
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Great news: I just got a letter from customs over here in Holland, saying that 3 packages came in for me. I just have to pay importtaxes (or something), and they'll be mine!! That means that I'll be able to play MVS next week.
Wanna know what it cost me?
SuperNOVA system : $287.23
Shipping to Netherlands: $93.99 (Freakin' surface mail)
Taxes : $72.43
That's AWFUL! You guys are lucky to live in the USA.
Wanna know what it cost me?
SuperNOVA system : $287.23
Shipping to Netherlands: $93.99 (Freakin' surface mail)
Taxes : $72.43
That's AWFUL! You guys are lucky to live in the USA.