Hmm. I can't recollect their e-mails at the moment, but you can try this:
-Go to ebay's homepage
-Click at "services"
-"Go dircetly to safe Harbor"
-At general info, go to "e-mail"
Pick a problem or category, and write if yuo have to, then e-mail them thru there. it's really fairly simple. I don't do this often, but I ask ebay for help, when I am in need of assistant. They are fairly friendly. A bit slow on responding--understandable from all the questions by other ebayers.
I don't know what you meant by having problem w/ your account, though. I think general info is the best route, though.
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"Come on, get serious!"