I had bad experience with the Telegames. I ordered a Neo Geo cd (Final Romance 2) back in January. They had it as listed on their website, but they told me that it was out, and I had to preorder/prepay it. It was over 1 1/2 month, and they still didn't have it, so I decied to cancel my order and get my credit back. They said that they will, but they had to work it out with their operatives in Japan. They didn't send me a refund right away, but it was because they said that their searchers in Japan weren't responding to their fax/e-mail. This went for about 2 weeks. Then they said that they got my game in. I e-mailed and said, I was no longer interested. I got my refund right away. from my experience, I think they are reputable--but only if they have it instock. I mean they always e-mailed back within a day, to my numerous e-mails. If they don't have it on stock though, avoid...
Needless to say, I got the cd at ebay about a month later from Adol.