Game Testing? How do you get into it?

Tacitus

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I've always wondered this and I'm trying to figure out a way I can start doing it. I'm a tech professional and everything, but I have no idea how to branch into that field. Is there anyone who does it that can tell me how they got in or a good place to start?
 

Kid Aphex

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I am currently trying to land a testing job. It's one of the hardest fields to get into, because its basically a launch pad...well, a starting gate for your career in the industry.

It is a horrible job. Completely unfun and underpaying. Expect to relocate to Cali. 9.50 an hour or so is typical, with mandatory overtime. 80 hours a week of fun! fun?

In one of my classes, I've gotten a chance to experience just what the job entails. Let me tell you, it really fucking sucks. Working on a 50% complete version of a genre of a game you already hate, for a company you hate, for 9 hours a day? VOMIT

Experience with gaming always help, as does experience in the industry. Internships, etc. That's really all I can help you. So sorry :)
 

aria

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It's definitely an unsung, low rung, no respect job,

But getting a job isn't that difficult, you just have to shop yourself a bit. My roommate nailed a job in no time. You just have to have confidence and persistence. Oh, and move to LA or SF (maybe?).

It helps to have a decent degree, even though you probably won't actually need it in practice.
 

RabbitTroop

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What everyone said is true. I am a QA Engineer... Basically that is a tester that programs... and the job is thankless, usually with horrible hours, and no fun. Where I work now is a refugee camp of sorts of ex-Eidos, Electonic Arts, and Havas interactive employees (i.e. Blizzard, Knowledge Adventure, etc)... This place is one horror story after the next. My background is from IBM where I had it cush man... They tell stories of 80 hour work weeks, atleast 12 hour days, no vacation, months of work straight with no weekends off... Constant crunch mode for atleast a year, etc...

It is crazy.... and the pay is a joke.

I will tell you my Konami story, since it always stays in the back of my mind why I left the Gaming world and entered the security sector. I was working for IBM about 4 years ago and was desperatly looking to get into the gaming world. I shopped around everywhere, I sent resumes to everyone, and I mean everyone. I met people at trade shows (ASI, GDC, E3) then spring boarded off of them to higher ups in the company. At a time I knew 3 to 5 managers at any game company you could think of... Finally a few bit. Midway and Konami namely. Midway decided I was too much of a risk due to my not so great 3d programming experience... but Konami wanted me... And I was psyched.

The interviews went well, I went up and met them, had some great talks and it was going to happen. I was going to work for one of, if not my, favorite game companies! And the project (ok, doomed, but I didn't know it at the time) a Castlevania game for N64!!!! HOLY SHIT. Then we got down to salary... this was weeks after the interview and they were ready to make an offer. If you don't know anything about San Fran, know that it is the probably the most expensive place in the country to live... 1 bedroom apartment is easily $2000 and up... So, I was thinking, cool, $80K and I will be alright... I was making $50K already in FL for IBM, they must pay good, huge company, SF... its all good.

They offered me $9.75 an hour................

I was devastated.................

I asked the guy, how could I possibly live off of that, he replied to me:
"Well, most people here have two jobs... or live at home, or have a signficant other that helps with the bills"

I was like... two jobs, but I thought you said that average work days were atleast 10 hours... He told me that is what they paid, and the problem was, even though he understood it was rediculous, there was little he could do... since there was a line of College kids that could live at home and happily do the job.........

I had to turn it down, and that was an eye opener for me. I was warned, but I didn't listen... Until there are Game Unions, there will be unfair hours and wages in that industry... if ever there was a need for a union the gaming industry is it.

If you want to get into testing, email me. I have been doing test for 4-5 years and I can steer you in the right direction... books to read, things to get ready for... etc. You could easily apply this stuff for testing, but it will be an insult since if you want to test, you could do it anywhere else and make 10xs the money.

Test has been good, it spring boarded me into dev, and now I am going to have an easy time landing jobs as a developer at other companies. I know you want to do games, I know because I was like you... Just be ready for what comes with that job, and if you love it, it can all work out... It just wasn't for me... best of luck man,

-Nick
 

dirtboy69

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i'm just about to start college for computer science and this was what i was thinking about but for 12 grand a year only to make 9.50 a hour isn't sounding too good maybe i'll change my career plans pretty good to get answers about what i'm thinking from other people's questions
 

F3L0N

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whatd you do at IBM, what kinda education you get? just wondering
 

FeelGood

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nruva:

I had to turn it down, and that was an eye opener for me. I was warned, but I didn't listen... Until there are Game Unions, there will be unfair hours and wages in that industry... if ever there was a need for a union the gaming industry is it.
My jaw is on the floor. That's a real horror story. I mean, I would like to think that I would work for SNK for free, but in reality I couldn't. I'd be dead or homeless in a few weeks.
 

candycab

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If you do land a testing job , dont move to the bay area and expect to live on just that job alone , around here $9.50 = poverty.

I guarantee you will have at least 3 roommates and probably a few roaches as well, and god for bid if you have to live in SanFrancisco or anywhere above San Jose , rent is absoutly insane there.

Good Luck on your quest
 

RabbitTroop

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F3L0N:
whatd you do at IBM, what kinda education you get? just wondering
I started IBM as a lowly tech support rep for their internet service, IBM Global Network. Basically they took me because I was a Mac guy and no one there could figure out how to help the Mac customers. So chances are if you ever used the IBM Global Service, or AT&T Global Network, or Bell Atlantic Net... or whatever million names we went by (branded) and were on a Mac, you either used my setup instructions or talked to me on the phone... hehe.

I did that for about a year, I hated it, really hated it. The Dev guys cought word of me and needed help in Dev on the Mac client. So, I was shipped over to Functional Test, which is IBMs name for Quality Assurance, or the testing department. I stayed there for a year and a half until AT&T came in and bought out IBM's network side... Then I split when the axes started to fall on my fellow employees (fell on me too, but my boss saved my ass... still it was to scary and I had to leave).

Anyway, that is my IBM days, I was recruited by Symantec summer of 2000 and have been working there since as an Engineer.

As for education, I don't have my degree yet... yeah, funny as hell. I am a comp sci/math major, but I have been working full time in the computer industry since I started school (I started IBM at 19)... Soooo, I have been part time with my companies paying all my bills. It sucks to still be in school, but I haven't paid a dime for a class or a book ever... so... I am one lucky bastard, and I will get my degree eventually, hehe... Although, I hope it is sooner then later,

-Nick
 

Tacitus

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nruva:
F3L0N:
whatd you do at IBM, what kinda education you get? just wondering
I started IBM as a lowly tech support rep for their internet service, IBM Global Network. Basically they took me because I was a Mac guy and no one there could figure out how to help the Mac customers. So chances are if you ever used the IBM Global Service, or AT&T Global Network, or Bell Atlantic Net... or whatever million names we went by (branded) and were on a Mac, you either used my setup instructions or talked to me on the phone... hehe.

I did that for about a year, I hated it, really hated it. The Dev guys cought word of me and needed help in Dev on the Mac client. So, I was shipped over to Functional Test, which is IBMs name for Quality Assurance, or the testing department. I stayed there for a year and a half until AT&T came in and bought out IBM's network side... Then I split when the axes started to fall on my fellow employees (fell on me too, but my boss saved my ass... still it was to scary and I had to leave).

Anyway, that is my IBM days, I was recruited by Symantec summer of 2000 and have been working there since as an Engineer.

As for education, I don't have my degree yet... yeah, funny as hell. I am a comp sci/math major, but I have been working full time in the computer industry since I started school (I started IBM at 19)... Soooo, I have been part time with my companies paying all my bills. It sucks to still be in school, but I haven't paid a dime for a class or a book ever... so... I am one lucky bastard, and I will get my degree eventually, hehe... Although, I hope it is sooner then later,

-Nick
I have a similarly strange way of getting into the IT industry.

I've had a computer since I was about 3. (Old atari one) Learned how to program in BASIC by 8, Pascal by the time I was in HS, C+ by the time I graduated HS. Was a stupid hacker teenager... but spent more and more time focusing on my athletic scholarship. (wrestling/football)

I continued to play around with the stuff in college, basically doing more and more hacking/networking/coding crap while getting a Criminal Justice degree. Worked in the field for a year, decided I hated it... talked to the right people and worked my way up the ladder quickly and now I'm an IT Manager. Pretty funny. I have only a few certs which I've been required to get by my current employer (none of which I've studied for, walked in, took them and walked out.), tons of experience and that's it. I never studied for an exam, never went to a "formal" computer class and I'm pretty much running at the top of the "IT Pack". Entirely on merit alone, I've gotten to where I am now. Pretty impressive, if I may toot my own horn. I'm still relatively young, and going into interviews where they say. "You claim to have 10+ years coding experience but you haven't been out of HS that long.. is that a typo?" or me saying "I have more experience and knowledge in this field than most people 20 years my senior." and having them look at you like you have an arm growing out of your ass.


P.S. My first white paper will probably be done in about a year. what a long crazy trip it's been.

<small>[ February 05, 2003, 10:05 AM: Message edited by: VanillaThunder ]</small>
 

aria

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That was a really facinating 1st hand story, Nick.

Actually, I should add to the story about my old roommate:

After he got a few Game Tester offers, he saw that the pay was abyssmal. Luckily, in a very LA moment, his hair dresser's life partner was a higher up at Disney Corporate in Burbank and was able to get him a nicer paid internship working on the b2b intranet.

So, just like Nick, he reached, was disappointed, then moved in to a substantively related, but non-gaming field.
 

Blaine

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Careful. Game Testing is not always the best or the surest route into the industry.

As you can see from Nick's stories they're not often looked at with the highest regard for value or importance.

From everything I've read (that's the only hint I've heard universally..read..read the trade magazines, read books, read until your eyes bleed) testing games, in many eyes, doesn't qualify you for much more than testing more games.

Although it's definately related experience, looking around for an entry level position seems to be the best route, that or an internship.

I've seen before ads that will accept an entry level trainee in programing, graphics and design (usually level design), almost universally they require a 2 or 4 year degree though.

So that's just my opinion...I can't know too much because I still don't have a job, but that's what my understanding is. Take my opinion with a grain of salt, like everyone else's.
 

FeelGood

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Hey Nick you're still living at home, right? Or are you actually juggling a career and going to school and paying bills? Did you start working full time right out of high school? Did you know ANYTHING at the time or did you just sort of pick stuff up on the way? And how much are you making? :D

Interesting thread. During high school I wanted to "make games" for a living so I applied to a University declaring Computer Science as my intended major. I was accepted under my alternate so CS was out of the picture for the time being (thank God) and I was actually quite relieved. After talking with career councelors and the like regarding my intended major I was disgusted at the work conditions and basically said "fuck that" when I graduated high school.

The funny part is all I heard growing up (all the way through high school) was "know computers and people will be beating down your door" and "you can't go wrong with computers" and "CS majors are in such high demand right now it isn't even funny".

Yeah, they are in such high demand because they can hire a dozen for 50K a year and work them like slaves. Funny how that works out.

I'll take a bigger paycheck for less work for $1000, Alex. :D
 

neojedi

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Good read. I'm have a CS major as well, but I'm doing good enough in IT that I have no plans to try anything cool anytime soon. (risky job = less money for Neo games :p )

I was looking into game programming up through college though... I actually have 2 games based on 2600 stuff that I programmed from the ground up in Pascal. They were pretty damn good too, I need to look around and see if I can find them. spock
 

robert-gamble

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Testing wouldn't be the best way of getting into the industry. There's the crap pay, etc.. But it's also a kind of "temp" job.

Once the game you're working on ships unless they really need you or really like you you'll find yourself jobless.

People say "I'll work in test and I'll pick up some programming skills, work my way up". Not going to happen, you're not going to have time to pick up any coding skills. You're going to be so sick of computers and games that you WONT want to pick up any coding skills.

Maybe you could move up to design. You can suggest a few changes to the gameplay, show them you know what makes a good game.. WRONG. "You're a tester, what do you know?". You don't know any more about games than the old lady who cleans the office does.

I've heard so many horror stories.. It's scary.

Even programmers/artists/etc don't get paid as much as they should and have "crunch time". 12 hour days, 7 day weeks..

The games industry is a mess. Atleast 5 dev houses shut down in England over the last few months. Games are selling better than ever, but the money seems to be vanishing. Unless you can land a job at Rockstar don't bother.
 

RabbitTroop

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FeelGood:
Hey Nick you're still living at home, right? Or are you actually juggling a career and going to school and paying bills? Did you start working full time right out of high school? Did you know ANYTHING at the time or did you just sort of pick stuff up on the way? And how much are you making? :D

Interesting thread. During high school I wanted to "make games" for a living so I applied to a University declaring Computer Science as my intended major. I was accepted under my alternate so CS was out of the picture for the time being (thank God) and I was actually quite relieved. After talking with career councelors and the like regarding my intended major I was disgusted at the work conditions and basically said "fuck that" when I graduated high school.

The funny part is all I heard growing up (all the way through high school) was "know computers and people will be beating down your door" and "you can't go wrong with computers" and "CS majors are in such high demand right now it isn't even funny".

Yeah, they are in such high demand because they can hire a dozen for 50K a year and work them like slaves. Funny how that works out.

I'll take a bigger paycheck for less work for $1000, Alex. :D
Nope, I moved out on my own right after I graduated High School. It was scary at first, since when I moved out I was working at Camelot music in the mall part time... Basically I ate nothing but Roman, pasta, mac and cheese... and those little rice a roni rice dinners for the longest time, but I made it work... hehe.

It was complete luck that got me into IBM, nothing more. I actually had left Camelot (well they closed) and went to Block Buster Music, I had started school as a Comp Sci major at the University of South Florida, and I really wanted to find a tech job. At Blockbuster we rented movies too, but you needed to have a Blockbuster Music card, the video one didn't work their cause we had a crappy computer system. This girl came in one day with a few CDs and a few tapes to rent... she handed me her Blockbuster Video card and I went threw my speal about it not working here. I said I could get her another card for the store, it only took about 2 mins... She said nahhh... and just wanted the music. Then she said, you know what... I'll take that card.

She filled out the form and put IBM as her employeer. I said... cool, IBM, I didn't know they were around here... She said they were right down the street. I told her about myself and that I wanted to find a tech job, she gave me her card and said to call her in the morning. I did and she got me in touch with HR... it was all history from there... TOTALLY CHANCE.

My experience was not really all that great. I had been tinkering with computers forever, old Tandy's DOS before the Windows days... but never really knew to much about PCs since I was a big Mac person. I always had Macs and I had written a few Mac games and a few GB games that played on an emulator... (The GB has a similar processor as an old Mac 68K machine). I also had some mad Macintosh network hacking skills I developed in highschool to get around their computers security... childish stuff, hehe, but I guess it paid off. I learned the ins and outs of Resources, another big plus in my book...

When IBM saw I was a little Mac guru they freaked, they really needed me. I started off at tech support making $18 an hour... Which was quite the upgrade from my $6.50 an hour at BB. Later, when I was in test at IBM I was making $52,000 a year... not to bad at all. As for learning stuff on the way... oh yeah, so much. Really I have learned so much more on the job then in all of my classes combined, it has deffinetly turned me into a much better programer and focused developer.

I have always worked, since I have been in college. I have always had to juggle school, work, paying bills... etc, etc. It was tough at first, but I really am glad I just jumped right in. I also consider myself incredibly lucky, and I know that it may have never happened had that girl never walked into Blockbuster that day, or decided not to rent those movies.

One other thing I will say to you, you are 100% right about this industry. I have said the same thing you said about a million times to my friends. When I was growing up, I was painted the picture that if you work in the computer industry you will have so much money, and jobs everywhere... and you will retire by 35... etc, etc. Maybe 10 years ago, but that is far from the truth now. The economy sucks, people are being laid off everywhere. A lot of people blame Sept 11th, but the truth was the industry peaked in 2000 and has been declining since... you see it all over. I really think the day will come, and probably soon, where computer workers will be back down to the lower salary blue collar type drone workers... and I don't think it is too far off. I like to relate it to the automotive industry. In the 40s and 50s, being on the production line of an automotive company was a huge technical engineering job. You were well paid and respected, and were desiging the future... but, now machines have come into play and the jobs are now usually more blue collar low pay type jobs.

I see the same happening in this industry. Already starting pay has droped from $65K or so out here a few years ago to around $50... People being hired to do the same job as me today are making atleast $15K less a year... It is also getting harder and harder to find a job. When Symantec recruited me in 2000 I had offers from almost 75 companies. OK, most were shitty, but some big guns were competing for me. I was flown all over the country, given nice hotel rooms and spending money... etc. Symantec offered me all moving expenses, plus $5000 to put in my pocket to get setup out here, tons of stock, good pay, rent for a month (which I took at a hotel since I had a dog and was having trouble finding a place.. ended up being about $4000 for two weeks), etc... Now a days even here when people are hired, we don't even pay the moving expenses anymore!

Things are changing, and I know that... I too have been looking outside of this industry for my next job move, but the question is to where. :)

Anyway, if I had to do it all over again I would do it in a second. It has been a great ride and I have learned so much along the way.

-Nick

<small>[ February 05, 2003, 03:56 PM: Message edited by: nruva ]</small>
 

FeelGood

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You see, that's the problem. Most success stories in the tech field usually start with "I learned to program in blah blah when I was 7 then learned blah blah when I was 13 and by time I finished junior high I was making games and when I finished high school I was hacking Gibsons left and right". That's leaves little hope for people like me who basically know shit about computers. :rolleyes:

I just wish I could fall ass backwards into a job that pays $15/hour and all you have to do is answer phones all day or something. To be 100% honest I have seriously considered man whoring for lonely professional women but I just wish I knew how to get into that. I need a window or something...
 

RabbitTroop

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FeelGood:
You see, that's the problem. Most success stories in the tech field usually start with "I learned to program in blah blah when I was 7 then learned blah blah when I was 13 and by time I finished junior high I was making games and when I finished high school I was hacking Gibsons left and right". That's leaves little hope for people like me who basically know shit about computers. :rolleyes:

I just wish I could fall ass backwards into a job that pays $15/hour and all you have to do is answer phones all day or something. To be 100% honest I have seriously considered man whoring for lonely professional women but I just wish I knew how to get into that. I need a window or something...
I wouldn't let that discourage you. Really, if you want to do tech support you don't need to be the hacker/programmer type. Just someone who is patient and can help people (who are usually dumb) work through computer problems :)

Of course having an understanding of what you are supporting is a big plus, but most companies spend a lot of time and money training new hires to get them up to speed. It pays good for what it is, and in your area there has to be a few tech support jobs you could work at. To tell you the truth, they are always looking for warm bodies to man the phones, that is how tech support is... a huge revolving desk... new people come and go all the time, usually it is a great step into a company and up into better things. I would do some searches on Monster.com or Dice.com and see if there is anything around. All you need to know is how to use a computer and be ready to deal with idiots and you are all set. Let me know if you need any help getting started... I can probably atleast help you get steered in the right direction,

-Nick

<small>[ February 05, 2003, 07:19 PM: Message edited by: nruva ]</small>
 

Dan Elektro

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Just did a series of interviews with different people in the game industry and asked, among other things, their advice on how someone would get their job someday. One of those positions was game tester. Crave called it "the mailroom of the game industry" and several people do start there...but all the unglamorous tales are true.

It ain't paradise, but it's not a bad perspective to have.

In any case, I talked to some QA and test people who really gave me good answers, so feel free to check out the article, which is now online in a longer, unedited form:

<a href="http://www.gamepro.com/sony/ps2/games/features/26022.shtml" target="_blank">http://www.gamepro.com/sony/ps2/games/features/26022.shtml</a>
 

aria

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nruva:
I really think the day will come, and probably soon, where computer workers will be back down to the lower salary blue collar type drone workers... and I don't think it is too far off. I like to relate it to the automotive industry. In the 40s and 50s, being on the production line of an automotive company was a huge technical engineering job. You were well paid and respected, and were desiging the future... but, now machines have come into play and the jobs are now usually more blue collar low pay type jobs.
That was a really interesting forecast. I'd never thought of it that way, but everything I've known about the industry -particularly the sheer number of people that are now either trying to get in it, were in it and are laid off, and are in school for it- I can see where this bleak picture is coming from. Wow. eek!

I can actually see that, particularly when you think of all the (comparatively) cheap labor being farmed out to India and other such countries.

I wonder if that predition will come true?

Maybe it will partly come true: those that can adapt quickly (and frequently) to the latest trends/languages/whatever (I'm a layman) will be the ones that keep making a good salary; while those that can only master a few will become the new rank-and-file. Hmm... What a thought!

<small>[ February 08, 2003, 01:51 AM: Message edited by: Bobak ]</small>
 
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