Xinga.com ...

I ordered 5 controllers for the Sega Saturn, as well as 2 official memory cards, and a game hunter device (rebranded action replay) from xinga.com the other night. I get an email today saying one of the memory cards is out of stock. Okay, not the end of the world- I just request I get another game hunter to compensate for the memory card as they are both the same price. They agree, and everything is a-ok so far.

A little later, I get an e-mail saying that all 5 Saturn controllers are out of stock, and there were no official memory cards left. I ask them if I can just get a refund for the items, and they offer me a whopping $16 for everything, and ignore the fact they are still charging me my original shipping price, $40 dollars. I tell them that i'd like some shipping charges returned, and they are arguing with me trying to convince me that airmail shipping will really cost $40 to ship two cartridges.

Of course, they refuse to refund me. Moral of the story? Don't buy from them- not only is half their stuff out of stock, they will refuse to refund you the bulk of your payment you are sending them- which is their insanely inflated shipping prices.

hope that made sense.

I knew these guys were bad news from day one and thus never ordered from them. They have a good selection but their site is clearly hosted on a 14.4 Kbps modem, their prices are terrible, and when you go to Checkout, it tacks on a random fee between $20-$40 completely arbitrarily. Then insane shipping. As a test I picked a DS/GBA-style tri-wing screwdriver, and at checkout time, it went from $7 to almost $60 including the slowest possible shipping option. (the variety that takes 2 months to arrive because it travels, apparently, via fishing boat.)

That sucks to hear. Thanks for the tip.