Bad ebay seller alert!
Don't get burned by this ebay seller ARCADNER as I did.
He has a lot of great stuff up for auction and does a great job in advertising it, but he will screw you if he has the chance.
Here's a recount of my dealings with him:
I won an auction for a NAOMI POWERSTONE cart on March 4th and paid for the item via Postal Money Order (shipped the Money Order via Priority mail with delivery confirmation). On the 7th I received mail stating I would receive tracking info when it shipped. On the 16th I began inquiring on the tracking number and went through many hoops like being given a tracking number which was for an item that was shipped to him, to being given a second tracking number which was for a different transaction we had (happy with that one), and then was told it's possible it wasn't shipped yet and that he would look through his pile. Over the course of the next 10 days I received no reply to any of my inquiries which stated I just wanted the cart and that I'd still be willing to leave positive feedback if he just worked with me. I finally received the following on the 29th:
"Listen your item was shipped I don't know if you're just trying to take advantage of the fact that I didn't get a tracking service or if you really didn't get it, I have no control over whether or not the mail carrier makes a mistake or a package gets lost, it's possible it will be returned to sender if there were difficulties in transit, I did exactly what I was suppose to , you paid me and I shipped it the address listed with payment, are you certain the address on payment matched with where you are expecting delivery? I have no reason to try and screw you, I already sent you one item problem free"
I sent a couple of other assuring that I am not a crook. I asked if he could see how I am out $100 bucks and he couldn't assure the package was even sent. This followed with a couple more email which I received no response. In the mean time he put new auctions every couple of days for items that I would normally bid on. With him putting up new auctions I was certain that he was just ignoring my communication attempts and hoping I would simply go away.
Needless to say after a couple more days I opened up a dispute claim with eBay which sort of forced him to acknowledge me. His first note in the dispute states that the item shipped on the 7th. This is the same day I was informed via email that I would be notified when it shipped. (yep no notification as stated before).
I sent a couple of more emails and received the following:
"put in the claim with ebay and if you get the coverage money I think it is less than the amount paid like 75 for 100 USD, I'll pay you the difference back and let you know if a package is returned to me
Surprise because of the use of a Money Order eBay will not cover it under Buyer Assurance. I have been unable to get response back from ARCADNER since the 29th.
So I felt it my duty to warn anyone else that doing business with this guy is not a good idea.
I still have one course of action: I've spoken with the POST OFFICE and with law enforcement in his area (MANSFIELD, MA) and apparently it constitutes "Mail Fraud" since the transaction was primarily by MAIL on POSTAL MONEY ORDER (Payment) and sent USPS PRIORITY MAIL.
Again, I'm not a malicious person. I merely don't want to shorted $100 and ignored when trying to get expectations. The thing that chaps me though is the attitude of "I have no control over whether or not the mail carrier makes a mistake or a package gets lost" - This is why there is Delivery confirmation which is what I was told to expect at the beginning of the transaction. This is what all good sellers do as a matter of CYA for both parties.
Sorry if I began to ramble, but please be careful.
-Ford
Don't get burned by this ebay seller ARCADNER as I did.
He has a lot of great stuff up for auction and does a great job in advertising it, but he will screw you if he has the chance.
Here's a recount of my dealings with him:
I won an auction for a NAOMI POWERSTONE cart on March 4th and paid for the item via Postal Money Order (shipped the Money Order via Priority mail with delivery confirmation). On the 7th I received mail stating I would receive tracking info when it shipped. On the 16th I began inquiring on the tracking number and went through many hoops like being given a tracking number which was for an item that was shipped to him, to being given a second tracking number which was for a different transaction we had (happy with that one), and then was told it's possible it wasn't shipped yet and that he would look through his pile. Over the course of the next 10 days I received no reply to any of my inquiries which stated I just wanted the cart and that I'd still be willing to leave positive feedback if he just worked with me. I finally received the following on the 29th:
"Listen your item was shipped I don't know if you're just trying to take advantage of the fact that I didn't get a tracking service or if you really didn't get it, I have no control over whether or not the mail carrier makes a mistake or a package gets lost, it's possible it will be returned to sender if there were difficulties in transit, I did exactly what I was suppose to , you paid me and I shipped it the address listed with payment, are you certain the address on payment matched with where you are expecting delivery? I have no reason to try and screw you, I already sent you one item problem free"
I sent a couple of other assuring that I am not a crook. I asked if he could see how I am out $100 bucks and he couldn't assure the package was even sent. This followed with a couple more email which I received no response. In the mean time he put new auctions every couple of days for items that I would normally bid on. With him putting up new auctions I was certain that he was just ignoring my communication attempts and hoping I would simply go away.
Needless to say after a couple more days I opened up a dispute claim with eBay which sort of forced him to acknowledge me. His first note in the dispute states that the item shipped on the 7th. This is the same day I was informed via email that I would be notified when it shipped. (yep no notification as stated before).
I sent a couple of more emails and received the following:
"put in the claim with ebay and if you get the coverage money I think it is less than the amount paid like 75 for 100 USD, I'll pay you the difference back and let you know if a package is returned to me
Surprise because of the use of a Money Order eBay will not cover it under Buyer Assurance. I have been unable to get response back from ARCADNER since the 29th.
So I felt it my duty to warn anyone else that doing business with this guy is not a good idea.
I still have one course of action: I've spoken with the POST OFFICE and with law enforcement in his area (MANSFIELD, MA) and apparently it constitutes "Mail Fraud" since the transaction was primarily by MAIL on POSTAL MONEY ORDER (Payment) and sent USPS PRIORITY MAIL.
Again, I'm not a malicious person. I merely don't want to shorted $100 and ignored when trying to get expectations. The thing that chaps me though is the attitude of "I have no control over whether or not the mail carrier makes a mistake or a package gets lost" - This is why there is Delivery confirmation which is what I was told to expect at the beginning of the transaction. This is what all good sellers do as a matter of CYA for both parties.
Sorry if I began to ramble, but please be careful.
-Ford
and hope you will solve this problem soon.
