you picked one shitty ass mmorpg to introduce you into the genre. horrible balance issues, servers are a b s o l u t e SHIT and 80% of the game they promised isnt even live yet (with no word as to when it will be patched in). sure blizzard has always taken their sweet ass time with updates and patches, which was fine with out-of-the-box games like diablo and starcraft, but this is a mmorpg were talking about here. people pay monthly for service, which is absolutely shit and/or nonexistant right now.
my brother plays and its sad. he cancelled before his free month was over then reactivated his account a week later.
i would take the game back and get dark age of camelot collection or something. everquest ii patched several times their 1st month with content too i think. servers should go down 1 hr a day for maintenance if at all (most newer mmorpg dont even have to go down for maintenance). its obvious blizzard dont know shit about running a live game. i think all their talent that created bnet left to make guild wars (which is do out soon i think. and its free. and its like diablo.)