Problem with Mail America? (Title revised from Couple of bad deals?)

NeoLord said:

Hey,

This is my first real post on ng.com since my hiatus started back in October of 2004. What I am doing is seeking advice from our fellow members regarding a few transactions that seem very questionable in nature.

People we know me well understand that I am the type of person who gives everyone the benefit of a doubt (you're innocent until proven guilty IMHO), but I am starting to feel very uncomfortable with these transactions, so I have decided to make mention of them here without mentioning any names or product to avoid any hard feelings from forming (especially if I am in the wrong here).

To begin with, I made a purchase from someone who some of you way already know. I have known this individual for a very long time, and I have always held this person in very high regard. The purchase I made through this individual was quite small (it was under $60), but that isn't the point here -- money is money, and I earned every red cent of it. The transaction began in your typical fashion: communication was smooth up until payment was rendered. After some prodding on my behalf, the seller finally provided some vague information about my purchase. He (the seller) never mentioned what day the product shipped, but something was mentioned about him shipping the package sometime in the afternoon.

That’s all well and good, but he neglected to mention the day the package shipped and what method of service he used (i.e. standard mail, Priority, etc.).

Feeling a bit awkward about the way he dealt with the sale, I decided to send another e-mail message asking when the package shipped and the method used to ship it.

Finally, after 3 days of waiting, I receive an e-mail stating the day the package was mailed Monday. What struck me as odd was when the seller couldn’t remember the method used to ship my package. “The clerk at the Post Office said you will have the package within 3-4 days.”

It has been a week in standing with no sign of the package. To make matters worse, he still hasn't responded to my last message (which was sent a little over 2 days ago).

The last time I heard from this guy he said something about being busy with real life issues (sounds like a fair excuse to me -- we all have responsibilities in the real world), BUT there is something about this that still irks me.

Issue #2: I made a very large transaction with a Japanese seller for some Neo-Geo home carts. I requested EMS shipping and tracking confirmation, but instead he ships everything standard 2 week air from Japan, with no way of tracking the package. This guy is like the first seller -- communication ceased after the payment was sent, and I had to send numerous e-mails before he would even send confirmation regarding my order. Do you know what his excuse was when he finally responded? He said, "I never send confirmation, it's a bad habit of mine."

I mean, wtf? I have been in the retail business for a very long time, and this is no way to treat someone who is buying from you

Damn it all to hell -- what are the chances of encountering 2 similar situations on the same day?

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NeoLord said:

Issue #2: I made a very large transaction with a Japanese seller for some Neo-Geo home carts. I requested EMS shipping and tracking confirmation, but instead he ships everything standard 2 week air from Japan, with no way of tracking the package. This guy is like the first seller -- communication ceased after the payment was sent, and I had to send numerous e-mails before he would even send confirmation regarding my order. Do you know what his excuse was when he finally responded? He said, "I never send confirmation, it's a bad habit of mine."

I mean, wtf? I have been in the retail business for a very long time, and this is no way to treat someone who is buying from you

Damn it all to hell -- what are the chances of encountering 2 similar situations on the same day?

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Superfamifreak said:

Hit-Japan?

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NeoLord said:

No, it was a purchase made on Ebay and the person is a member of this board. He even posted his Ebay auctions in the selling forum about a week and a half ago.

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NeoLord said:

Hey,

This is my first real post on ng.com since my hiatus started back in October of 2004. What I am doing is seeking advice from our fellow members regarding a few transactions that seem very questionable in nature.

People who know me well understand that I am the type of person who gives everyone the benefit of a doubt (you're innocent until proven guilty IMHO), but I am starting to feel very uncomfortable with these transactions, so I have decided to make mention of them here without mentioning any names or product to avoid any hard feelings from forming (especially if I am in the wrong here).

To begin with, I made a purchase from someone who some of you may already know. I have known this individual for a very long time, and I have always held this person in very high regard. The purchase I made through this individual was quite small (it was under $60), but that isn't the point here -- money is money, and I earned every red cent of it. The transaction began in your typical fashion: communication was smooth up until payment was rendered. After some prodding on my behalf, the seller finally provided some vague information about my purchase. He (the seller) never mentioned what day the product shipped, but something was mentioned about him shipping the package sometime in the afternoon.

That’s all well and good, but he neglected to mention the day the package shipped and what method of service he used (i.e. standard mail, Priority, etc.).

Feeling a bit awkward about the way he dealt with the sale, I decided to send another e-mail message asking when the package shipped and the method used to ship it.

Finally, after 3 days of waiting, I receive an e-mail stating the package was shipped on last Monday. What struck me as odd was when the seller couldn’t remember the method used to ship the package. “The clerk at the Post Office said you will have the package within 3-4 days.”

It has been a week in standing with no sign of the package. To make matters worse, he still hasn't responded to my last message (which was sent a little over 2 days ago).

The last time I heard from this guy he said something about being busy with real life issues (sounds like a fair excuse to me -- we all have responsibilities in the real world), BUT there is something about this that still irks me.

Issue #2: I made a very large transaction with a Japanese seller for some Neo-Geo home carts. I requested EMS shipping and tracking confirmation, but instead he ships everything standard 2 week air from Japan, with no way of tracking the package. This guy is like the first seller -- communication ceased after the payment was sent, and I had to send numerous e-mails before he would even send confirmation regarding my order. Do you know what his excuse was when he finally responded? He said, "I never send confirmation, it's a bad habit of mine."

I mean, wtf? I have been in the retail business for a very long time, and this is no way to treat someone who is buying from you

Damn it all to hell -- what are the chances of encountering 2 similar situations on the same day?

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norton9478 said:

did you get the items from the ebay seller?

Was it Lawrence? that man is busy as hell.

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Bigp0ppaLarge said:

Neo Lord,

I feel your pain,man. Believe me,I really do. But as a seller,I must say that I,too,have experienced this problem first hand. Pcakages can be misdirected,and sadly,it seems to happen more often than you think.

Good luck on your situation. Give it sometime,I'm sure it will probably show up anyday now.

BIG-

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NeoLord said:

I'm still debating whether bringing this out in the open was a good idea or not. Far be it from me to ruin a person's reputation, especially if it’s not warranted.

If my assumption is unfounded then I will stand down, delete the post, and issue a public apology.

It was the way he went about handling the transaction that raised the suspicion.

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Master Giby said:

The first one is me, I don't mind letting people know about it.

edit - okay, the owner just told me himself that the package should have gotten to you by now, I'll get a pic of the recipt tonight when I get some batteries for my cam.

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Master Giby said:

The first one is me, I don't mind letting people know about it.

Basically what happened was, I sent out a game last monday around 12-1pm(pacific time)and paid about 8-9 for shipping. The place I shipped it from wasn't the post office, but I always ship things there, and haven't had any problems with them until now. Now what happened was They told me the way I shipped it, it should get to the person in 3-5 days, but when it didn't get to him on Saturday, I called them and told them what was up. They told me that the method I used for shipping was the one that takes 2 weeks to get to the person, but when I was in the store, the spacifically told me, that it will not take more than 5 days to get to him.

I just called them again, this time I talked to the owner, he's supposed to call me back in a few minutes to an hour telling me what went wrong.

*edit - okay, the owner just told me himself that the package should have gotten to you by now, I'll get a pic of the recipt tonight when I get some batteries for my cam.

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Bigp0ppaLarge said:

Totally understandable,since the said seller did not/cannot provide any receipts or tracking information.

I once sent a package from here (Los Angeles) to NY via USPS Priority and it took about 14 days for it to arrive at the intended destination,since the USPS somehow misdirected the package and for whatever reason,it seemed to have gotten lost within their system.

Anyway,like I said,if the information given to you by the seller is true,you should be receiving the item anyday now.

Good luck!

BIG-

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Master Giby said:

The first one is me, I don't mind letting people know about it.

Basically what happened was, I sent out a game last monday around 12-1pm(pacific time)and paid about 8-9 for shipping. The place I shipped it from wasn't the post office, but I always ship things there, and haven't had any problems with them until now. Now what happened was They told me the way I shipped it, it should get to the person in 3-5 days, but when it didn't get to him on Saturday, I called them and told them what was up. They told me that the method I used for shipping was the one that takes 2 weeks to get to the person, but when I was in the store, the spacifically told me, that it will not take more than 5 days to get to him.

I just called them again, this time I talked to the owner, he's supposed to call me back in a few minutes to an hour telling me what went wrong.

*edit - okay, the owner just told me himself that the package should have gotten to you by now, I'll get a pic of the recipt tonight when I get some batteries for my cam.

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gemen said:

I hope you can get your game soon. I only want to point out that US Postal office is slow sometime. Here is a record of my shipping, I bought some Neo Geo games on ebay, and the seller is in mid-east, took 11 days.


Your item was delivered at 10:42 am on February 01, 2005 in SUNNYVALE, CA 94087.

Here is what happened earlier:

* ENROUTE, February 01, 2005, 8:27 am, SUNNYVALE, CA 94086
* ACCEPTANCE, January 22, 2005, 1:47 pm, ROCHESTER, MI 48308


The guy used parcel service, ground shipping. If your item is shipped by air, it gotta be faster.

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SonGohan said:

Maybe I'm in the minority here, but isn't it too soon to be getting impatient about this? I'd start worrying after about a month. If only 9 days have passed then that's not really that long of a time at all. You have all of the email and responses archived on a cd-r already? This seems way too extreme for this situation for which it stands at right now.

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