A deal with BigBear...

MyulChi

Cheng's Errand Boy
Joined
Feb 25, 2001
Posts
118
Last week, I have bought x number of shock boxes from bigbear.
As I've just gotten into this MVS thing, I was pretty desperate for boxes to put my homemade inserts. The package was shipped out last friday for 3day priority mail, but it didn't arrive for 6days. I called USPS to track it and they told me to give it 14 days before I call them again to report it's missing. I was pretty frustrated after the phone call. So this thursday, I finally sent a PM to BB to bitch about how I'm still waiting for the package (nothing he did wrong but I just had to let him know :smirk: ).
He sent me PM with an apolozy and offered refund of $10. As I have dealt with many people (including people who's not on my feedback) in this fourm, his offer was very very generous respond compared to others. He certainly knows seller's responsbility. My frustration was gone with his reply. So I PMed back and said "it was not your fault and you don't owe me anything, also I appreciate your kind words."

Now...
His next responce made me think BB is one of the most respectable seller from this forum.

He told me that he would send me other set of boxes instead of partial refund because he didn't want to make this an unpleasent deal. This morning (Friday) I have received BOTH my belated boxes from USPS AND his PM confirming that he has sent out the other set of boxes. DC# was included in the PM.
I proud myself as a good seller/buyer but I doubt if I could've done the same thing as BB if I was himself.

Thanks BB, I have received the boxes just today and those are very NEW.
Hope to deal with you again in the future.

-Buyer 豪.
 
Last edited:

NGT

J. M Club, ,
20 Year Member
Joined
Jul 20, 2002
Posts
4,762
You should send back the extra boxes. He's a great seller...and now it's your turn to be a responsible buyer. Maybe keep one for your shipping fees and send back the rest.
 

SHO

Raiden's Valet
Joined
Nov 20, 2003
Posts
1,122
The name " Big Bear " is very well known here.

You should know why by now!

Now send those boxes back to BB or the rest of neo geo forum will hunt you down
 

BIG BEAR

SHOCKbox Developer,
20 Year Member
Joined
Dec 14, 2001
Posts
8,431
buttrock.gif

Everything has been resolved here. There was just a slight miscommunication and a coimcidental USPS shipping delay.
Thankyou for your support and feedback
buttrock.gif

-BB
 

MyulChi

Cheng's Errand Boy
Joined
Feb 25, 2001
Posts
118
SHO said:
The name " Big Bear " is very well known here.

You should know why by now!

Now send those boxes back to BB or the rest of neo geo forum will hunt you down


L O L
 

NeoCverA

My Sub Name
20 Year Member
Joined
Aug 7, 2002
Posts
7,016
Yeah send back the "extra" boxes or pay the man for the goods. Like you said it wasnt his fault.
 

FrostbayneAucti

Tung's Hair Stylist
Joined
Aug 30, 2004
Posts
1,035
Keep the boxes. My work often keeps me past USPS hours, and so I occasionally ship a day late. When I do I often try to include an extra, and I want the person to have it when I do. If I was BB and you shipped the boxes back, I'd just ship them right back to ya. I bet he will do the same.
 
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