I hope everything back to normally

Rogerkorn

Quiz Detective
Joined
Dec 22, 2004
Posts
86
I'm very glad to hear about Shawn. For all the bad things we are thought Shawn happened, the less happened him. Games are too addictive, I know that. so I hope He can put everything in order now. Thank you for all your + or - comments about this situation. Rogerkorn
 
Last edited:

Phix

Krauser's Shoe Shiner
Joined
Jul 10, 2004
Posts
243
Rogerkorn said:
:conf: :multi_co: Hello everyone the past 15 december 2004 I made a purchase at Neostore.com and don't arrived. NeoStore have taken the money since the first day of transaction. The past sunday 9th january 2005 I received an email from Shawn telling that he had missed my e-mail and that my tracking number it's gonna be ready shortly and today friday 21th I get nothing. No answer, no game, no tracking number and no money back. I sent a fax past thursday 18th and nothing. I want to know whats going on, please. I´m going to post a message everyday until my game stay in my hands or until I receive a response about what is the problem. If I receive my game I will post a picture with my game and me. I hope don't banned me. If some day I fail to post my message It means that I was banned.
I hope your understanding.

eclectico68@yahoo.com

Day 40 since purchase and i get nothing. :help:
Damn Dude thats harsh :(
 

tsukaesugi

Holy shit, it's a ninja!,
Joined
Jun 30, 2002
Posts
6,933
OK, but instead of making a new thread everytime you post your message, you should just bump your first thread.

You won't get banned for bumping threads, but you CAN get banned for flooding Suggestions with a new thread everyday.

Plus it's annoying for the rest of us, so as a courtesy, please don't do it. If you keep it up you'll end up losing people's sympathy in the long run.
 

evil wasabi

The Jongmaster
25 Year Member
Joined
Aug 20, 2000
Posts
60,434
to be honest, shawn hasn't been around in a long while. I think he has an assistant that takes care of stuff though. I don't know what's up with that.
 

dbarrett0928

Banned
Joined
Apr 10, 2003
Posts
469
order

If what this guy says is true...I wont buy from shawn again unless i know he has fixed the problem...yet on the otherhand shawn has always satisfied me in any transactions we have had...thats a lot of money, good luck man
 

Rogerkorn

Quiz Detective
Joined
Dec 22, 2004
Posts
86
THANKS EVERYONE FOR THEIR BAD OR GOODS COMMENTS THIS IS THE FIRST TIME THAT I BUY SOMETHING ON NEOSTORE.COM AND MY CONFIDENCE ITS DOWN. I HOPE THIS FIX IT UP BECAUSE I NEED OTHER GAMES THANKS EVERYONE
 

chimpmeister

Former Moderator
Joined
Aug 13, 2000
Posts
5,228
Rogerkorn said:
THANKS EVERYONE FOR THEIR BAD OR GOODS COMMENTS THIS IS THE FIRST TIME THAT I BUY SOMETHING ON NEOSTORE.COM AND MY CONFIDENCE ITS DOWN. I HOPE THIS FIX IT UP BECAUSE I NEED OTHER GAMES THANKS EVERYONE

I can understand your frustration, but be assured that your problem will be taken care of. Don't lose faith, just have (a bit more) patience!
 

Neo Ash

NG.com Audiophile, Club Member,
Joined
Feb 21, 2004
Posts
4,893
chimpmeister said:
I can understand your frustration, but be assured that your problem will be taken care of. Don't lose faith, just have (a bit more) patience!

No offense Chipmeister, but if I was this guy my patience would be gone by now. I'll continue to buy from the NeoStore until I experience a problem. However, in light of the problems Rogerkorn is having I doubt I'll be making any large purchases ($150 +) from the NeoStore. Come on...this poor guy has spent close to a grand......he should have the stuff he order by now.
 

evil wasabi

The Jongmaster
25 Year Member
Joined
Aug 20, 2000
Posts
60,434
don't be part of a rabble rouser, guys.

let Shawn address the problem himself before you go nutty on him (for someone else's issue which may or may not be valid).
 

chimpmeister

Former Moderator
Joined
Aug 13, 2000
Posts
5,228
Neo Ash said:
No offense Chipmeister, but if I was this guy my patience would be gone by now. I'll continue to buy from the NeoStore until I experience a problem. However, in light of the problems Rogerkorn is having I doubt I'll be making any large purchases ($150 +) from the NeoStore. Come on...this poor guy has spent close to a grand......he should have the stuff he order by now.

I agree, it has been far too long on this without a response. I would be frustrated too, without a doubt. However I believe that Shawn will make things right with him in the end.
 

Chicago Cheeseburgler Crew

BANNED , Banned , Here's why
10 Year Member
Joined
Jun 11, 2002
Posts
24,280
wasabi said:
don't be part of a rabble rouser, guys.

let Shawn address the problem himself before you go nutty on him (for someone else's issue which may or may not be valid).

So much for being a man of principle. Where were you when people were throwing turd balls at Kid Aphex?
 

wizkid007

Hyperspin King., Beer Not Included.,
20 Year Member
Joined
Mar 18, 2002
Posts
8,059
He isnt the only one... Im sure If seen others having the same problem.

I hope shawn isnt crapping the site since the neo is gone and all that is new is the atomiswave. Sales have probably plummeted for him.
 

Robert

,
20 Year Member
Joined
Dec 18, 2000
Posts
5,748
I have heard more and more stories about the neo store since a few months. A french member is also waiting for his order. I agree that we have to let Shawn handle it by himself but we also have to put the warning on if this kind of things happen too much.
 

Amano Jacu

Charles Barkley
Joined
Sep 11, 2001
Posts
8,594
I have a friend here that has a large store credit in the neostore (the one who sold that shitload of Dodgeball kits Shawn made big money selling them) and is trying to contact Shawn to use a part of that credit to buy a Neowave, and no response.
This is not the first time this happens to him, he even asked to have the remaining of his store credit transferred to paypal (he was tired of having to wait several time for each order), but Shawn said no (and he never had got any cash before, all the money was transferred to credit store at the beginning).

It totally sucks for this Rogerkorn too. I mean, this purchase could be an inversion for his arcade, so all this time he doesn't get it he is losing money. Shawn should compensate him accordingly. I mean, it's not somebody who just can't play his game for a while so a few freebies may satisfy him.
 

Atro

Who?,
20 Year Member
Joined
Jan 30, 2002
Posts
9,478
The truth is that we haven't seen Shawn online for quite a while now.

Do anyone knows if he's out for vacations, business, sick or something ?

I never had any trouble dealing with him, but there are a lot of complaints now.

The one Amano Jacu stated is definitelly quite abusive imho.
 

Mystic_flame

Zero's Tailor
Joined
Jun 10, 2003
Posts
563
I wonder what happened to the following statements. This is deffinately not looking good.



MISSION

To provide our customers with a comprehensive source for neo-geo systems, games, & accessories.
To provide quality merchandise at a competitive price.
To describe all item listings with accuracy, especially when concerning condition.
To ship all orders within 24 hours of purchase.
To provide top notch web based customer service to all of our customers.
 

shir0

Later, Gumm0
Joined
Dec 4, 2002
Posts
3,491
Post the emails.

No offense, but your english is pretty bad and you might have misunderstood
him, if say, he tried to explain to you that your card didn't go through or something
like that.
 

RAINBOW PONY

DASH DARK ANDY K,
20 Year Member
Joined
Apr 15, 2002
Posts
24,310
shawn should close the neo store if he is unable to provide customer support, and it looks like he isn't doing that, or doesn't care anymore.... i mean shit we can go to buyrite if we want our emails ignored.
 

Yodd

Iori's Flame
20 Year Member
Joined
Feb 7, 2002
Posts
8,220
I ain't one to diss Shawn or anything, but there has been more than a few people over the last couple weeks complain of very long wait times and ignored emails from the Neo Store. Plus the fact that noone has seen Shawn even on the forum for a long time all adds up to some oddness going on.
 
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